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Supply Chain Resilience in the Pharmaceutical Industry: A Qualitative Analysis from Scholarly and Managerial Perspectives

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  • Francesca Faggioni
  • Marco Valerio Rossi
  • Andrea Sestino

Abstract

This paper aims to collect evidence from Global Supply Chains (SCs) actors in the pharmaceutical sector to understand how they define a resilient supply chain and what are the main resilience elements useful to measure the degree of resilience of a supply chain considering the lessons learned from the COVID-19 pandemic period. In doing so, our purpose is to make a comparison between the two categories and uncover on which supply chain resilience-related topics there is agreement or not. Through a qualitative research design, a two-round focus group was conducted with supply chain players that represent different nodes along the chain (e.g., as for supplier, manufacturers, service providers, CMO). Key findings, related to the conducted discussions among the focus group, show how managers appreciate and agree comprehensive supply chain resilience definitions provided by extant literature. Nonetheless, although there is a general agreement on some recent definitions, managers asserted that some key resilience elements are currently missing in those definitions, regarding human resources and technology roles in enhancing the resilience of supply chains. In addition, supply chain resilience elements considered most important by managers of the pharmaceutical supply chain are adaptability, flexibility, agility, and collaboration.

Suggested Citation

  • Francesca Faggioni & Marco Valerio Rossi & Andrea Sestino, 2023. "Supply Chain Resilience in the Pharmaceutical Industry: A Qualitative Analysis from Scholarly and Managerial Perspectives," International Journal of Business and Management, Canadian Center of Science and Education, vol. 18(1), pages 129-129, February.
    • Handle: RePEc:ibn:ijbmjn:v:18:y:2023:i:1:p:129
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    References listed on IDEAS

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    1. Anil Kumar & Edmundas Kazimieras Zavadskas & Sachin Kumar Mangla & Varun Agrawal & Kartik Sharma & Divyanshu Gupta, 2019. "When risks need attention: adoption of green supply chain initiatives in the pharmaceutical industry," International Journal of Production Research, Taylor & Francis Journals, vol. 57(11), pages 3554-3576, June.
    2. Kamalahmadi, Masoud & Parast, Mahour Mellat, 2016. "A review of the literature on the principles of enterprise and supply chain resilience: Major findings and directions for future research," International Journal of Production Economics, Elsevier, vol. 171(P1), pages 116-133.
    3. El Baz, Jamal & Ruel, Salomée, 2021. "Can supply chain risk management practices mitigate the disruption impacts on supply chains’ resilience and robustness? Evidence from an empirical survey in a COVID-19 outbreak era," International Journal of Production Economics, Elsevier, vol. 233(C).
    4. Shekarian, Mansoor & Reza Nooraie, Seyed Vahid & Parast, Mahour Mellat, 2020. "An examination of the impact of flexibility and agility on mitigating supply chain disruptions," International Journal of Production Economics, Elsevier, vol. 220(C).
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    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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