IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i16p10245-d890969.html
   My bibliography  Save this article

Digital Transformation of Value Chains and CSR Performance

Author

Listed:
  • Chaohong Na

    (School of Accounting, Yunnan University of Finance and Economics, Kunming 650221, China)

  • Xue Chen

    (School of Accounting, Yunnan University of Finance and Economics, Kunming 650221, China)

  • Xiaojun Li

    (School of Accounting, Yunnan University of Finance and Economics, Kunming 650221, China)

  • Yuting Li

    (School of Accounting, Yunnan University of Finance and Economics, Kunming 650221, China)

  • Xiaolan Wang

    (School of Accounting, Yunnan University of Finance and Economics, Kunming 650221, China)

Abstract

With the accelerated evolution of the digital transformation of economic activities, the digitalization of the different parts of the value chain, such as manufacturing, marketing, and management, has increased significantly, thereby changing the form of organizational production management while affecting how corporate social responsibility (CSR) is achieved. Therefore, in this study, we examined the relationship between the digital transformation of value chains and CSR performance and the moderating role of property ownership and market dependence. The results show that the digital transformation of value chains can improve CSR performance. When the three types of digital transformation are conducted at the same time, compared with digital manufacturing transformation and digital marketing transformation, digital management transformation has a greater impact on CSR performance. Non-state-owned enterprises and enterprises with higher market dependency show greater improvement in their CSR performance than state-owned enterprises and enterprises with lower market dependency as a result of the digital transformation of value chains. Furthermore, we found a certain degree of value mismatch between the digital transformation of the different value chain links of enterprises and the different dimensions of social responsibility. Specifically, the digital transformations of manufacturing, marketing, and management activities only exert a significant impact on shareholder responsibility, public responsibility, and shareholder and employee responsibility, respectively. This result indicates that the digital transformation of the entire value chain needs to be further optimized and integrated to achieve social responsibility values that match the value chain. This study not only helps enterprises identify the shortcomings in the digital transformation of the value chain but also provides development ideas for enterprises to realize the two-wheel drive of business value and social value through the digital transformation of the whole value chain.

Suggested Citation

  • Chaohong Na & Xue Chen & Xiaojun Li & Yuting Li & Xiaolan Wang, 2022. "Digital Transformation of Value Chains and CSR Performance," Sustainability, MDPI, vol. 14(16), pages 1-24, August.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:16:p:10245-:d:890969
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/16/10245/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/16/10245/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Maria J. Pouri & Lorenz M. Hilty, 2018. "Conceptualizing the Digital Sharing Economy in the Context of Sustainability," Sustainability, MDPI, vol. 10(12), pages 1-19, November.
    2. Galindo, Miguel-Ángel & Méndez, María Teresa, 2014. "Entrepreneurship, economic growth, and innovation: Are feedback effects at work?," Journal of Business Research, Elsevier, vol. 67(5), pages 825-829.
    3. Jonathan P. Doh & Terrence R. Guay, 2006. "Corporate Social Responsibility, Public Policy, and NGO Activism in Europe and the United States: An Institutional‐Stakeholder Perspective," Journal of Management Studies, Wiley Blackwell, vol. 43(1), pages 47-73, January.
    4. Carroll, Archie B., 1991. "The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders," Business Horizons, Elsevier, vol. 34(4), pages 39-48.
    5. Toorajipour, Reza & Sohrabpour, Vahid & Nazarpour, Ali & Oghazi, Pejvak & Fischl, Maria, 2021. "Artificial intelligence in supply chain management: A systematic literature review," Journal of Business Research, Elsevier, vol. 122(C), pages 502-517.
    6. Ron Adner & Rahul Kapoor, 2010. "Value creation in innovation ecosystems: how the structure of technological interdependence affects firm performance in new technology generations," Strategic Management Journal, Wiley Blackwell, vol. 31(3), pages 306-333, March.
    7. Lobschat, Lara & Mueller, Benjamin & Eggers, Felix & Brandimarte, Laura & Diefenbach, Sarah & Kroschke, Mirja & Wirtz, Jochen, 2021. "Corporate digital responsibility," Journal of Business Research, Elsevier, vol. 122(C), pages 875-888.
    8. Pier Giacomo Cardinali & Pietro De Giovanni, 2022. "Responsible digitalization through digital technologies and green practices," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(4), pages 984-995, July.
    9. Carol A. Adams & Geoffrey R. Frost, 2006. "Accessibility and functionality of the corporate web site: implications for sustainability reporting," Business Strategy and the Environment, Wiley Blackwell, vol. 15(4), pages 275-287, July.
    10. Wu, Keping & Fu, Yumei & Kong, Dongmin, 2022. "Does the digital transformation of enterprises affect stock price crash risk?," Finance Research Letters, Elsevier, vol. 48(C).
    11. Adomako, Samuel, 2021. "Resource-induced coping heuristics and entrepreneurial orientation in dynamic environments," Journal of Business Research, Elsevier, vol. 122(C), pages 477-487.
    12. Verhoef, Peter C. & Broekhuizen, Thijs & Bart, Yakov & Bhattacharya, Abhi & Qi Dong, John & Fabian, Nicolai & Haenlein, Michael, 2021. "Digital transformation: A multidisciplinary reflection and research agenda," Journal of Business Research, Elsevier, vol. 122(C), pages 889-901.
    13. Ferreira, João J.M. & Fernandes, Cristina I. & Ferreira, Fernando A.F., 2019. "To be or not to be digital, that is the question: Firm innovation and performance," Journal of Business Research, Elsevier, vol. 101(C), pages 583-590.
    14. Christopher Marquis & Cuili Qian, 2014. "Corporate Social Responsibility Reporting in China: Symbol or Substance?," Organization Science, INFORMS, vol. 25(1), pages 127-148, February.
    15. Milton Friedman, 2007. "The Social Responsibility of Business Is to Increase Its Profits," Springer Books, in: Walther Ch Zimmerli & Markus Holzinger & Klaus Richter (ed.), Corporate Ethics and Corporate Governance, pages 173-178, Springer.
    16. Hal R Varian, 2014. "Beyond Big Data," Business Economics, Palgrave Macmillan;National Association for Business Economics, vol. 49(1), pages 27-31, January.
    17. Mikalef, Patrick & Pateli, Adamantia, 2017. "Information technology-enabled dynamic capabilities and their indirect effect on competitive performance: Findings from PLS-SEM and fsQCA," Journal of Business Research, Elsevier, vol. 70(C), pages 1-16.
    18. Hadjielias, Elias & (Lola) Dada, Olufunmilola & Discua Cruz, Allan & Zekas, Stavros & Christofi, Michael & Sakka, Georgia, 2021. "How do digital innovation teams function? Understanding the team cognition-process nexus within the context of digital transformation," Journal of Business Research, Elsevier, vol. 122(C), pages 373-386.
    19. Pengyu Chen & Yuanyuan Hao, 2022. "Digital transformation and corporate environmental performance: The moderating role of board characteristics," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(5), pages 1757-1767, September.
    20. Evangelos Katsamakas & Kostapanos Miliaresis & Oleg V. Pavlov, 2022. "Digital Platforms for the Common Good: Social Innovation for Active Citizenship and ESG," Sustainability, MDPI, vol. 14(2), pages 1-12, January.
    21. Khine Kyaw & Mojisola Olugbode & Barbara Petracci, 2022. "Stakeholder engagement: Investors' environmental risk aversion and corporate earnings," Business Strategy and the Environment, Wiley Blackwell, vol. 31(3), pages 1220-1231, March.
    22. Albérico Travassos Rosário & Joana Carmo Dias, 2022. "Sustainability and the Digital Transition: A Literature Review," Sustainability, MDPI, vol. 14(7), pages 1-18, March.
    23. Dash, Ganesh & Kiefer, Kip & Paul, Justin, 2021. "Marketing-to-Millennials: Marketing 4.0, customer satisfaction and purchase intention," Journal of Business Research, Elsevier, vol. 122(C), pages 608-620.
    24. Zhai, Huayun & Yang, Min & Chan, Kam C., 2022. "Does digital transformation enhance a firm's performance? Evidence from China," Technology in Society, Elsevier, vol. 68(C).
    25. Jiaojiao Liu & Shuai Liu & Xiaolin Xu & Qi Zou, 2022. "Can Digital Transformation Promote the Rapid Recovery of Cities from the COVID-19 Epidemic? An Empirical Analysis from Chinese Cities," IJERPH, MDPI, vol. 19(6), pages 1-14, March.
    26. Velibor V. Mišić & Georgia Perakis, 2020. "Data Analytics in Operations Management: A Review," Manufacturing & Service Operations Management, INFORMS, vol. 22(1), pages 158-169, January.
    27. Peiyan Zhou & Shuya Zhou & Ming Zhang & Shujuan Miao, 2022. "Executive Overconfidence, Digital Transformation and Environmental Innovation: The Role of Moderated Mediator," IJERPH, MDPI, vol. 19(10), pages 1-28, May.
    28. Ricardo Francisco Reier Forradellas & Luis Miguel Garay Gallastegui, 2021. "Digital Transformation and Artificial Intelligence Applied to Business: Legal Regulations, Economic Impact and Perspective," Laws, MDPI, vol. 10(3), pages 1-22, August.
    29. Santoalha, Artur & Consoli, Davide & Castellacci, Fulvio, 2021. "Digital skills, relatedness and green diversification: A study of European regions," Research Policy, Elsevier, vol. 50(9).
    30. Yu Gong & Seung Uk Choi, 2021. "State Ownership and Accounting Quality: Evidence from State-Owned Enterprises in China," Sustainability, MDPI, vol. 13(15), pages 1-17, August.
    31. Broekhuizen, T.L.J. & Emrich, O. & Gijsenberg, M.J. & Broekhuis, M. & Donkers, B. & Sloot, L.M., 2021. "Digital platform openness: Drivers, dimensions and outcomes," Journal of Business Research, Elsevier, vol. 122(C), pages 902-914.
    32. Andrew Kusiak, 2017. "Smart manufacturing must embrace big data," Nature, Nature, vol. 544(7648), pages 23-25, April.
    33. Costa Climent, Ricardo & Haftor, Darek M., 2021. "Value creation through the evolution of business model themes," Journal of Business Research, Elsevier, vol. 122(C), pages 353-361.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Yong Hu & Qian Liu, 2023. "Local Digital Economy and Corporate Social Responsibility," Sustainability, MDPI, vol. 15(11), pages 1-20, May.
    2. Syed Imran Zaman & Sharfuddin Ahmed Khan & Sahar Qabool & Himanshu Gupta, 2023. "How digitalization in banking improve service supply chain resilience of e-commerce sector? a technological adoption model approach," Operations Management Research, Springer, vol. 16(2), pages 904-930, June.
    3. Songsong Cheng & Qunpeng Fan & Minghao Huang, 2023. "Strategic Orientation, Dynamic Capabilities, and Digital Transformation of Commercial Banks: A Fuzzy-Set QCA Approach," Sustainability, MDPI, vol. 15(3), pages 1-19, January.
    4. Pingkuo Liu & Jiahao Wu, 2023. "Game Analysis on Energy Enterprises’ Digital Transformation—Strategic Simulation for Guiding Role, Leading Role and Following Role," Sustainability, MDPI, vol. 15(13), pages 1-33, June.
    5. Dongshu Jiang & ZhiXing Ni & Yuxiu Chen & Xue Chen & Chaohong Na, 2022. "Influence of Financial Shared Services on the Corporate Debt Cost under Digitalization," Sustainability, MDPI, vol. 15(1), pages 1-17, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Zhou, Zhongsheng & Li, Zhuo, 2023. "Corporate digital transformation and trade credit financing," Journal of Business Research, Elsevier, vol. 160(C).
    2. Dongshu Jiang & ZhiXing Ni & Yuxiu Chen & Xue Chen & Chaohong Na, 2022. "Influence of Financial Shared Services on the Corporate Debt Cost under Digitalization," Sustainability, MDPI, vol. 15(1), pages 1-17, December.
    3. Ting Qian & Caoyuan Yang, 2023. "State-Owned Equity Participation and Corporations’ ESG Performance in China: The Mediating Role of Top Management Incentives," Sustainability, MDPI, vol. 15(15), pages 1-21, July.
    4. Li, Ganglei & Shao, Yunfei, 2023. "How do top management team characteristics affect digital orientation? Exploring the internal driving forces of firm digitalization," Technology in Society, Elsevier, vol. 74(C).
    5. Jiang, Kangqi & Du, Xinyi & Chen, Zhongfei, 2022. "Firms' digitalization and stock price crash risk," International Review of Financial Analysis, Elsevier, vol. 82(C).
    6. Zhang, Yimeng & Ma, Xinyu & Pang, Jianing & Xing, Hailong & Wang, Jian, 2023. "The impact of digital transformation of manufacturing on corporate performance — The mediating effect of business model innovation and the moderating effect of innovation capability," Research in International Business and Finance, Elsevier, vol. 64(C).
    7. Hu, Bo & Zhou, P. & Zhang, L.P., 2022. "A digital business model for accelerating distributed renewable energy expansion in rural China," Applied Energy, Elsevier, vol. 316(C).
    8. Yuming Zhang & Han Liu & Shuang Li & Chao Xing, 2023. "The Digital Transformation Effect in Trade Credit Uptake: The Buyer Perspective," Emerging Markets Finance and Trade, Taylor & Francis Journals, vol. 59(7), pages 2056-2078, May.
    9. Hua, Zesu & Yu, Yihua, 2023. "Digital transformation and the impact of local tournament incentives: Evidence from publicly listed companies in China," Finance Research Letters, Elsevier, vol. 57(C).
    10. Huang, Heshu & Wang, Caiting & Wang, Liukai & Yarovaya, Larisa, 2023. "Corporate digital transformation and idiosyncratic risk: Based on corporate governance perspective," Emerging Markets Review, Elsevier, vol. 56(C).
    11. Wenli Zhao & Guangyu Ye & Guangyi Xu & Chong Liu & Dandan Deng & Ming Huang, 2022. "CSR and Long-Term Corporate Performance: The Moderating Effects of Government Subsidies and Peer Firm’s CSR," Sustainability, MDPI, vol. 14(9), pages 1-13, May.
    12. Pengyu Chen & Yuanyuan Hao, 2022. "Digital transformation and corporate environmental performance: The moderating role of board characteristics," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(5), pages 1757-1767, September.
    13. Bhandari, Krishna Raj & Zámborský, Peter & Ranta, Mikko & Salo, Jari, 2023. "Digitalization, internationalization, and firm performance: A resource-orchestration perspective on new OLI advantages," International Business Review, Elsevier, vol. 32(4).
    14. Wang, Qian & Du, Zhuo-Ya, 2022. "Changing the impact of banking concentration on corporate innovation: The moderating effect of digital transformation," Technology in Society, Elsevier, vol. 71(C).
    15. Zhong, Xi & Ren, Ge, 2023. "Independent and joint effects of CSR and CSI on the effectiveness of digital transformation for transition economy firms," Journal of Business Research, Elsevier, vol. 156(C).
    16. Wang, Quan-Jing & Tang, Kai & Hu, Hai-Qing, 2022. "The impact of digital finance on green innovation: Evidence from provinces in China," Innovation and Green Development, Elsevier, vol. 1(1).
    17. Hua Feng & Fengyan Wang & Guomin Song & Lanlan Liu, 2022. "Digital Transformation on Enterprise Green Innovation: Effect and Transmission Mechanism," IJERPH, MDPI, vol. 19(17), pages 1-31, August.
    18. Chen, Zhongfei & Xiao, Yu & Jiang, Kangqi, 2023. "The impact of tax reform on firms' digitalization in China," Technological Forecasting and Social Change, Elsevier, vol. 187(C).
    19. Changling Sun & Zixi Zhang & Marek Vochozka & Iveta Vozòáková, 2022. "Enterprise digital transformation and debt financing cost in China’s A-share listed companies," Oeconomia Copernicana, Institute of Economic Research, vol. 13(3), pages 783-829, September.
    20. Liu, Zixu & Zhou, Jianghua & Li, Jizhen, 2023. "How do family firms respond strategically to the digital transformation trend: Disclosing symbolic cues or making substantive changes?," Journal of Business Research, Elsevier, vol. 155(PA).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:16:p:10245-:d:890969. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.