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Smart Tourism City: Developments and Transformations

Author

Listed:
  • Pam Lee

    (College of Hotel & Tourism Management, Kyung Hee University, 26 Kyungheedae-ro, Dongdaemun-gu, Seoul 02447, Korea)

  • William Cannon Hunter

    (Smart Tourism Education Platform, Kyung Hee University, 26 Kyungheedae-ro, Dongdaemun-gu, Seoul 02447, Korea)

  • Namho Chung

    (Smart Tourism Education Platform, Kyung Hee University, 26 Kyungheedae-ro, Dongdaemun-gu, Seoul 02447, Korea)

Abstract

Cities and tourism entities invest massive resources into smart system initiatives as information technologies are a key factor for a city’s destination competitiveness. Moreover cities around the world are increasingly recognizing the smart tourism city concept and related strategies as means of optimizing sustainable environments. Particularly for cities facing emerging issues of residents’ negative perceptions towards tourism, smart tourism city empowers a city to rise to this challenge by creating urban spaces that residents and visitors can enjoy together. However, smart tourism city research initiatives still fail to address the full spectrum of related and potential developments. This study presents a conceptual approach to defining smart tourism city: the smart city and its components are defined and contrasted with smart tourism and its components. The resulting convergence—smart tourism city—is then examined in light of a number of pioneering examples of smart tourism cities and its vital roles in the age of sustainable development. The main purpose of this study is to show the interests of locals and tourists context and the roles of ‘smart’ government leadership to researchers and practitioners.

Suggested Citation

  • Pam Lee & William Cannon Hunter & Namho Chung, 2020. "Smart Tourism City: Developments and Transformations," Sustainability, MDPI, vol. 12(10), pages 1-15, May.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:10:p:3958-:d:356980
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    References listed on IDEAS

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    Cited by:

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    6. Youssef El Archi & Brahim Benbba & Zhulduz Nizamatdinova & Yerlan Issakov & Gálicz Ivett Vargáné & Lóránt Dénes Dávid, 2023. "Systematic Literature Review Analysing Smart Tourism Destinations in Context of Sustainable Development: Current Applications and Future Directions," Sustainability, MDPI, vol. 15(6), pages 1-14, March.
    7. Huanhuan Hua & Amare Wondirad, 2020. "Tourism Network in Urban Agglomerated Destinations: Implications for Sustainable Tourism Destination Development through a Critical Literature Review," Sustainability, MDPI, vol. 13(1), pages 1-16, December.
    8. Sergei Mikhailov & Alexey Kashevnik, 2020. "Tourist Behaviour Analysis Based on Digital Pattern of Life—An Approach and Case Study," Future Internet, MDPI, vol. 12(10), pages 1-16, September.
    9. Paula Bajdor & Marta Starostka-Patyk, 2021. "Smart City: A Bibliometric Analysis of Conceptual Dimensions and Areas," Energies, MDPI, vol. 14(14), pages 1-28, July.
    10. Tingting Fan & Zhongxuan Lin, 2022. "Toward Tourists–Media–Cities Tourism: Xi’an as a Wanghong City," Sustainability, MDPI, vol. 14(19), pages 1-18, September.
    11. Valentina Ndou & Gioconda Mele & Eglantina Hysa & Otilia Manta, 2022. "Exploiting Technology to Deal with the COVID-19 Challenges in Travel & Tourism: A Bibliometric Analysis," Sustainability, MDPI, vol. 14(10), pages 1-25, May.
    12. Ioannis Vardopoulos & Maria Papoui-Evangelou & Bogdana Nosova & Luca Salvati, 2023. "Smart ‘Tourist Cities’ Revisited: Culture-Led Urban Sustainability and the Global Real Estate Market," Sustainability, MDPI, vol. 15(5), pages 1-26, February.
    13. Mengen Zhang & HakJun Song, 2023. "A Study on the Structural Relationships between COVID-19 Coping Strategies, Positive Expectations, and the Behavioral Intentions of Various Tourism-Related Behaviors," IJERPH, MDPI, vol. 20(2), pages 1-17, January.
    14. Hyunae Lee & Sunyoung Hlee, 2021. "The Intra- and Inter-Regional Economic Effects of Smart Tourism City Seoul: Analysis Using an Input-Output Model," Sustainability, MDPI, vol. 13(7), pages 1-16, April.
    15. Dr. Soumendra Nath Biswas & Mr. Sudipta Kumar Pal, 2023. "Effects of Online Distribution for Marketing of Budget Accommodation Segment in Kolkata, India," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(8), pages 1250-1259, August.
    16. Jiayu Zhou & Yerin Yhee & Eunmi Kim & Jin-Young Kim & Chulmo Koo, 2021. "Sustainable Tourism Cities: Linking Idol Attachment to Sense of Place," Sustainability, MDPI, vol. 13(5), pages 1-21, March.
    17. Lin-Lin Xue & Ching-Cheng Shen & Alastair M. Morrison & Li-Wen Kuo, 2021. "Online Tourist Behavior of the Net Generation: An Empirical Analysis in Taiwan Based on the AISAS Model," Sustainability, MDPI, vol. 13(5), pages 1-19, March.
    18. Donglin Han & Huiying (Cynthia) Hou & Hao Wu & Joseph H. K. Lai, 2021. "Modelling Tourists’ Acceptance of Hotel Experience-Enhancement Smart Technologies," Sustainability, MDPI, vol. 13(8), pages 1-19, April.
    19. Arie Herscovici & Gavriel Dahan & Gil Cohen, 2022. "Smart Cities and Tourism: The Case of Tel Aviv-Yafo," Sustainability, MDPI, vol. 14(17), pages 1-13, September.
    20. Luis Moreno-Izquierdo & Adrián Más-Ferrando & Marta Suárez-Tostado & Ana B. Ramón-Rodríguez, 2022. "Reinvención del turismo en clave de inteligencia artificial. Buscando un modelo sostenible y competitivo para el siglo XXI," Fedea Economy Notes 2022-19, FEDEA.

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