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An Impact Asymmetry Analysis of Small Urban Green Space Attributes to Enhance Visitor Satisfaction

Author

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  • Pengwei Wang

    (School of Tourism, Shanghai Normal University, Shanghai 200234, China)

  • Lirong Han

    (School of Geography and Tourism, Hulunbeier College, Hulunbuir 021008, China)

  • Rong Mei

    (School of Geography and Tourism, Hulunbeier College, Hulunbuir 021008, China)

Abstract

Urban green spaces have beneficial effects on the health and well-being of citizens. Understanding the factors influencing visitor satisfaction with urban green spaces contributes to making more informed policies. Prior studies on green spaces satisfaction primarily focused on the linear correlation between small urban green space attributes and satisfaction. In this manuscript, we presented a study aimed to (1) identify the attributes of SUGS as frustrators, dissatisfiers, hybrids, satisfiers, and delighters; (2) prioritize attributes for effective satisfaction management; (3) assist managers in drafting guidelines for operational management decisions. We gathered a range of information about the users to nine SUGS in Shanghai, in 2020, via a questionnaire, and we found that safety, noise, and social interaction are improvement priorities. Squares and visitors’ behavior should not be ignored in SUGS management. Moreover, managers should carefully monitor SUGS attributes of the social environment to meet users’ expectations. The findings of this study have implications for SUGS management and future research.

Suggested Citation

  • Pengwei Wang & Lirong Han & Rong Mei, 2022. "An Impact Asymmetry Analysis of Small Urban Green Space Attributes to Enhance Visitor Satisfaction," IJERPH, MDPI, vol. 19(5), pages 1-15, March.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:5:p:2922-:d:762688
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    References listed on IDEAS

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    4. Cristina Raluca Gh. Popescu & Gheorghe N. Popescu, 2019. "An Exploratory Study Based on a Questionnaire Concerning Green and Sustainable Finance, Corporate Social Responsibility, and Performance: Evidence from the Romanian Business Environment," JRFM, MDPI, vol. 12(4), pages 1-79, October.
    5. Young-Chang Lee & Keun-Ho Kim, 2015. "Attitudes of Citizens towards Urban Parks and Green Spaces for Urban Sustainability: The Case of Gyeongsan City, Republic of Korea," Sustainability, MDPI, vol. 7(7), pages 1-15, June.
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    Cited by:

    1. Pengwei Wang & Lirong Han & Fengwei Ai, 2022. "What Drives Visitors’ Use of Bins in Urban Parks? An Application of the Stimulus-Organism-Response Model," IJERPH, MDPI, vol. 19(21), pages 1-14, October.
    2. Wudong Zhao & Liwei Zhang & Xupu Li & Lixian Peng & Pengtao Wang & Zhuangzhuang Wang & Lei Jiao & Hao Wang, 2022. "Residents’ Preference for Urban Green Space Types and Their Ecological-Social Services in China," Land, MDPI, vol. 11(12), pages 1-20, December.
    3. Xinxin Wang & Wenhao Shi, 2023. "Differences in Users’ Activity Characteristics and Spatial Patterns in Neighborhood Parks during the Late Afternoon and Evening Periods," Land, MDPI, vol. 12(7), pages 1-19, July.
    4. Obinna Justice Ubani & Micheal Oloyede Alabi & Emmanuel Ndukwe Chiemelu & Andrew Okosun & Chinwe Sam-Amobi, 2023. "Influence of Spatial Accessibility and Environmental Quality on Youths’ Visit to Green Open Spaces (GOS) in Akure, Nigeria," Sustainability, MDPI, vol. 15(17), pages 1-21, September.

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