IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i3p1651-d739793.html
   My bibliography  Save this article

Social Bots’ Involvement in the COVID-19 Vaccine Discussions on Twitter

Author

Listed:
  • Menghan Zhang

    (Centre for Chinese Urbanization Studies of Soochow University & Collaborative Innovation Center for New Urbanization and Social Governance of Universities, Suzhou 215006, China
    School of Communication, Soochow University, Suzhou 215123, China)

  • Xue Qi

    (School of Communication, Soochow University, Suzhou 215123, China)

  • Ze Chen

    (School of Communication, Soochow University, Suzhou 215123, China)

  • Jun Liu

    (Department of Communication, University of Copenhagen, DK-2300 Copenhagen, Denmark)

Abstract

During the COVID-19 pandemic, social media served as an important channel for the public to obtain health information and disseminate opinions when offline communication was severely hindered. Yet the emergence of social bots influencing social media conversations about public health threats will require researchers and practitioners to develop new communication strategies considering their influence. So far, little is known as to what extent social bots have been involved in COVID-19 vaccine-related discussions and debates on social media. This work selected a period of nearly 9 months after the approval of the first COVID-19 vaccines to detect social bots and performed high-frequency word analysis for both social bot-generated and human-generated tweets, thus working out the extent to which social bots participated in the discussion on the COVID-19 vaccine on Twitter and their participation features. Then, a textual analysis was performed on the content of tweets. The findings revealed that 8.87% of the users were social bots, with 11% of tweets in the corpus. Besides, social bots remained active over three periods. High-frequency words in the discussions of social bots and human users on vaccine topics were similar within the three peaks of discourse.

Suggested Citation

  • Menghan Zhang & Xue Qi & Ze Chen & Jun Liu, 2022. "Social Bots’ Involvement in the COVID-19 Vaccine Discussions on Twitter," IJERPH, MDPI, vol. 19(3), pages 1-14, January.
  • Handle: RePEc:gam:jijerp:v:19:y:2022:i:3:p:1651-:d:739793
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/3/1651/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/1660-4601/19/3/1651/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Riccardo Gallotti & Francesco Valle & Nicola Castaldo & Pierluigi Sacco & Manlio De Domenico, 2020. "Assessing the risks of ‘infodemics’ in response to COVID-19 epidemics," Nature Human Behaviour, Nature, vol. 4(12), pages 1285-1293, December.
    2. Viet-Phuong La & Thanh-Hang Pham & Manh-Toan Ho & Minh-Hoang Nguyen & Khanh-Linh P. Nguyen & Thu-Trang Vuong & Hong-Kong T. Nguyen & Trung Tran & Quy Khuc & Manh-Tung Ho & Quan-Hoang Vuong, 2020. "Policy Response, Social Media and Science Journalism for the Sustainability of the Public Health System Amid the COVID-19 Outbreak: The Vietnam Lessons," Sustainability, MDPI, vol. 12(7), pages 1-27, April.
    3. Kaplan, Andreas M. & Haenlein, Michael, 2010. "Users of the world, unite! The challenges and opportunities of Social Media," Business Horizons, Elsevier, vol. 53(1), pages 59-68, January.
    4. Rui Fan & Oleksandr Talavera & Vu Tran, 2020. "Social media bots and stock markets," European Financial Management, European Financial Management Association, vol. 26(3), pages 753-777, June.
    5. Stieglitz, Stefan & Mirbabaie, Milad & Ross, Björn & Neuberger, Christoph, 2018. "Social media analytics – Challenges in topic discovery, data collection, and data preparation," International Journal of Information Management, Elsevier, vol. 39(C), pages 156-168.
    6. Wen Shi & Diyi Liu & Jing Yang & Jing Zhang & Sanmei Wen & Jing Su, 2020. "Social Bots’ Sentiment Engagement in Health Emergencies: A Topic-Based Analysis of the COVID-19 Pandemic Discussions on Twitter," IJERPH, MDPI, vol. 17(22), pages 1-18, November.
    7. Chengcheng Shao & Giovanni Luca Ciampaglia & Onur Varol & Kai-Cheng Yang & Alessandro Flammini & Filippo Menczer, 2018. "The spread of low-credibility content by social bots," Nature Communications, Nature, vol. 9(1), pages 1-9, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Yuye Zhou & Jiangang Xu & Maosen Yin & Jun Zeng & Haolin Ming & Yiwen Wang, 2022. "Spatial-Temporal Pattern Evolution of Public Sentiment Responses to the COVID-19 Pandemic in Small Cities of China: A Case Study Based on Social Media Data Analysis," IJERPH, MDPI, vol. 19(18), pages 1-18, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Quan-Hoang Vuong & Tam-Tri Le & Viet-Phuong La & Huyen Thanh Thanh Nguyen & Manh-Toan Ho & Quy Khuc & Minh-Hoang Nguyen, 2022. "Covid-19 vaccines production and societal immunization under the serendipity-mindsponge-3D knowledge management theory and conceptual framework," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-12, December.
    2. Silvia Fissi & Francesco Grazzini, 2021. "L?utilizzo dei Social Media durante la pandemia da COVID-19: un nuovo strumento per la gestione del rischio sanitario?," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2021(suppl. 2), pages 265-288.
    3. Prabhsimran Singh & Surleen Kaur & Abdullah M. Baabdullah & Yogesh K. Dwivedi & Sandeep Sharma & Ravinder Singh Sawhney & Ronnie Das, 2023. "Is #SDG13 Trending Online? Insights from Climate Change Discussions on Twitter," Information Systems Frontiers, Springer, vol. 25(1), pages 199-219, February.
    4. Roy, Pradeep K. & Singh, Jyoti P. & Baabdullah, Abdullah M. & Kizgin, Hatice & Rana, Nripendra P., 2018. "Identifying reputation collectors in community question answering (CQA) sites: Exploring the dark side of social media," International Journal of Information Management, Elsevier, vol. 42(C), pages 25-35.
    5. Zixuan Weng & Aijun Lin, 2022. "Public Opinion Manipulation on Social Media: Social Network Analysis of Twitter Bots during the COVID-19 Pandemic," IJERPH, MDPI, vol. 19(24), pages 1-17, December.
    6. Kai-Cheng Yang & Emilio Ferrara & Filippo Menczer, 2022. "Botometer 101: social bot practicum for computational social scientists," Journal of Computational Social Science, Springer, vol. 5(2), pages 1511-1528, November.
    7. Geissinger, Andrea & Laurell, Christofer & Öberg, Christina & Sandström, Christian, 2023. "Social media analytics for innovation management research: A systematic literature review and future research agenda," Technovation, Elsevier, vol. 123(C).
    8. Wen Shi & Diyi Liu & Jing Yang & Jing Zhang & Sanmei Wen & Jing Su, 2020. "Social Bots’ Sentiment Engagement in Health Emergencies: A Topic-Based Analysis of the COVID-19 Pandemic Discussions on Twitter," IJERPH, MDPI, vol. 17(22), pages 1-18, November.
    9. Pejman Ebrahimi & Datis Khajeheian & Maria Fekete-Farkas, 2021. "A SEM-NCA Approach towards Social Networks Marketing: Evaluating Consumers’ Sustainable Purchase Behavior with the Moderating Role of Eco-Friendly Attitude," IJERPH, MDPI, vol. 18(24), pages 1-21, December.
    10. Jamali, Mehdi & Nejat, Ali & Ghosh, Souparno & Jin, Fang & Cao, Guofeng, 2019. "Social media data and post-disaster recovery," International Journal of Information Management, Elsevier, vol. 44(C), pages 25-37.
    11. Jennifer Fromm & Kaan Eyilmez & Melina Baßfeld & Tim A. Majchrzak & Stefan Stieglitz, 2023. "Social Media Data in an Augmented Reality System for Situation Awareness Support in Emergency Control Rooms," Information Systems Frontiers, Springer, vol. 25(1), pages 303-326, February.
    12. Fan, Rui & Xu, Ke & Zhao, Jichang, 2018. "An agent-based model for emotion contagion and competition in online social media," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 495(C), pages 245-259.
    13. Nour El Houda Ben Amor & Mohamed Nabil Mzoughi, 2023. "Do Millennials’ Motives for Using Snapchat Influence the Effectiveness of Snap Ads?," SAGE Open, , vol. 13(3), pages 21582440231, July.
    14. Irina Wedel & Michael Palk & Stefan Voß, 2022. "A Bilingual Comparison of Sentiment and Topics for a Product Event on Twitter," Information Systems Frontiers, Springer, vol. 24(5), pages 1635-1646, October.
    15. Schmidt, Christoph G. & Wuttke, David A. & Heese, H. Sebastian & Wagner, Stephan M., 2023. "Antecedents of public reactions to supply chain glitches," International Journal of Production Economics, Elsevier, vol. 259(C).
    16. Mahan, Joseph E. & Seo, Won Jae & Jordan, Jeremy S. & Funk, Daniel, 2015. "Exploring the impact of social networking sites on running involvement, running behavior, and social life satisfaction," Sport Management Review, Elsevier, vol. 18(2), pages 182-192.
    17. Molina, Arturo & Fernández, Alejandra C. & Gómez, Mar & Aranda, Evangelina, 2017. "Differences in the city branding of European capitals based on online vs. offline sources of information," Tourism Management, Elsevier, vol. 58(C), pages 28-39.
    18. Carmela Milano, 2015. "Democratization or else vulgarization of cultural capital? The role of social networks in theater’s audience behavior," Working Papers CEB 15-004, ULB -- Universite Libre de Bruxelles.
    19. Yucheng Zhang & Zhiling Wang & Lin Xiao & Lijun Wang & Pei Huang, 2023. "Discovering the evolution of online reviews: A bibliometric review," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-22, December.
    20. Hassan Danaeefard & Ali Farazmand & Akram Dastyari, 2023. "The Iranian Coronavirus Pandemic (COVID-9) Crisismanship: Understanding the Contributions of National Culture, Media, Technology and Economic System," Public Organization Review, Springer, vol. 23(4), pages 1661-1682, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:3:p:1651-:d:739793. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.