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Burnout of Physicians, Pharmacists and Nurses in the Course of the COVID-19 Pandemic: A Serbian Cross-Sectional Questionnaire Study

Author

Listed:
  • Biljana Jakovljevic

    (Academy for Applied Studies, The College of Health Studies, 11070 Belgrade, Serbia)

  • Katarina Stojanovic

    (Department of Pharmacy, Faculty of Medical Sciences, University of Kragujevac, Svetozara Markovića 69, 34000 Kragujevac, Serbia)

  • Tamara Nikolic Turnic

    (Department of Pharmacy, Faculty of Medical Sciences, University of Kragujevac, Svetozara Markovića 69, 34000 Kragujevac, Serbia)

  • Vladimir Lj. Jakovljevic

    (Department of Physiology, Faculty of Medical Sciences, University of Kragujevac, Svetozara Markovića 69, 34000 Kragujevac, Serbia
    Department of Human Pathology, 1st Moscow State Medical, University IM Sechenov, 8 Trubetskaya Street 2, 119991 Moscow, Russia)

Abstract

This research was a prospective, cross-sectional observational study of 128 health workers in the central part of the Republic of Serbia. The study surveyed health workers (physicians, pharmacists and nurses) who worked during peaks of the COVID-19 pandemic in the Republic of Serbia in June and November 2020. The Maslach Burnout Survey for Medical Personnel addresses three scales: (a) emotional exhaustion (EE) measures feelings of being emotionally overextended and exhausted by one’s work; (b) depersonalization (DP) measures an unfeeling and impersonal response toward recipients of one’s service, care treatment, or instruction; and (c) personal accomplishment (PA) measures feelings of competence and successful achievement in one’s work. Linear regression and the chi-square test were used to test a relationship between the input variables (x) and the single output variable (y). We can conclude that most health workers had a high degree of emotional exhaustion, but also a low degree of depersonalization and a high degree of sense of personal achievement. Nurses and physicians had similar answers on the pandemic during their work, but pharmacists had different answers.

Suggested Citation

  • Biljana Jakovljevic & Katarina Stojanovic & Tamara Nikolic Turnic & Vladimir Lj. Jakovljevic, 2021. "Burnout of Physicians, Pharmacists and Nurses in the Course of the COVID-19 Pandemic: A Serbian Cross-Sectional Questionnaire Study," IJERPH, MDPI, vol. 18(16), pages 1-11, August.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:16:p:8728-:d:616974
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    References listed on IDEAS

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    1. Dilek Kiymaz & Zeliha Koç, 2018. "Identification of factors which affect the tendency towards and attitudes of emergency unit nurses to make medical errors," Journal of Clinical Nursing, John Wiley & Sons, vol. 27(5-6), pages 1160-1169, March.
    2. Cristina Sestili & Stefania Scalingi & Sara Cianfanelli & Alice Mannocci & Angela Del Cimmuto & Simone De Sio & Massimiliano Chiarini & Marco Di Muzio & Paolo Villari & Maria De Giusti & Giuseppe La T, 2018. "Reliability and Use of Copenhagen Burnout Inventory in Italian Sample of University Professors," IJERPH, MDPI, vol. 15(8), pages 1-11, August.
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