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How are companies facing the social media (r)evolution?

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  • Elena Casprini
  • Alberto Di Minin

Abstract

As well as it happened in the first digital revolution led by Web 1.0 technology, the advent of the second digital revolution led by Web 2.0 has forced firms to rethink at both their business models and strategies. On the basis of both theory and empirical examples, this paper shows that strong similarities exist between the two digital revolutions. Consistently with old economic and managerial models found in the first digital revolution, we find that companies can choose among three strategies in facing the second digital revolution: to deny, to react or to reinvent themselves. However, as the empirical examples described shown, only outliers are leading the transformations and are redefining business models and practices in their industries.

Suggested Citation

  • Elena Casprini & Alberto Di Minin, 2015. "How are companies facing the social media (r)evolution?," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2015(2), pages 67-86.
    • Handle: RePEc:fan:mcmcmc:v:html10.3280/mc2015-002005
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    Cited by:

    1. Casprini, Elena & Di Minin, Alberto & Paraboschi, Andrea, 2019. "How do companies organize nascent markets? The BlaBlaCar case in the inter-city shared mobility market," Technological Forecasting and Social Change, Elsevier, vol. 144(C), pages 270-281.
    2. Alberto Di Minin & Chiara Eleonora De Marco & Cristina Marullo & Andrea Piccaluga & Elena Casprini & Maral Mahdad & Andrea Paraboschi, 2016. "Case Studies on Open Innovation in ICT," JRC Research Reports JRC100823, Joint Research Centre.
    3. Matteo Corciolani & Giacomo Gistri & Stefano Pace, 2016. "Exploring the palm oil crisis through the lens of different social media: an analysis of facebook, youtube and twitter contents," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2016(4), pages 43-64.

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