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Il lato umano del controllo per fronteggiare la crisi

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  • katia Corsi

Abstract

Management control systems allow to reach the organization aims but also to anticipate or mitigate risks, motivate people and strengthen the organizational values. The intangible side of control, included in organizational control concept by literature, plays a pivotal role, in crisis period, to reassure the people, support the turnaround process, orient the leadership and mitigate any resistance from employees. This is especially true in relation to the current pandemic crisis because it has no financial and economic origins but derives from a health emergency that has affected not only people?s health but also their emotions and their values. Crisis and organizational control are the two constants in many contributions collect-ed in this volume

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  • katia Corsi, 2021. "Il lato umano del controllo per fronteggiare la crisi," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2021(1), pages 5-12.
    • Handle: RePEc:fan:macoma:v:html10.3280/maco2021-001001
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    1. William G. Ouchi, 1979. "A Conceptual Framework for the Design of Organizational Control Mechanisms," Management Science, INFORMS, vol. 25(9), pages 833-848, September.
    2. Maria Pia Maraghini, 2018. "Management Control: il "gattopardo" per il governo aziendale," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2018(3), pages 5-11.
    3. Laura B. Cardinal & Sim B. Sitkin & Chris P. Long, 2004. "Balancing and Rebalancing in the Creation and Evolution of Organizational Control," Organization Science, INFORMS, vol. 15(4), pages 411-431, August.
    4. Michel Lebas & Jane Weigenstein, 1986. "Management Control: The Roles Of Rules, Markets And Culture[1]," Journal of Management Studies, Wiley Blackwell, vol. 23(3), pages 259-272, May.
    5. Marco Gatti & Maria Serena Chiucchi, 2017. "Context matters - Il ruolo del contesto negli studi di controllo di gestione," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2017(3), pages 5-10.
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