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The Strategic Intelligence implications for Information Systems

Author

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  • Michele Galeotti
  • Stefano Garzella
  • Raffaele Fiorentino
  • Gaetano della Corte

Abstract

In current economic contexts, one of the most important drivers of firm success is the ability of information systems to answer the call for new relevant data. This request for data is increasingly related to the likelihood of supporting the strategic decision-making process. Consequently, data collection and data analysis processes are evolving from the traditional Enterprise Resource Planning systems to innovative Strategic Intelligence. Despite the growing attention on Intelligence, there is a lack of studies analysing the many critical perspectives and data that firms can consider to embrace Intelligence in strategic management. The literature, from one perspective, does not clearly define the boundaries of the broad concept of Strategic Intelligence, and, from another perspective, does not provide the needed support to the information selection process for decision-making. Accordingly, the aim of this paper is to develop an integrated framework that aims to support the commitment of managers to Strategic Intelligence by analysing the implications for information systems. Using a structured literature review, we develop a conceptual comprehensive framework based on five main dimensions: competitive intelligence, market intelligence, resources intelligence, finance intelligence and innovation intelligence. The comprehensive framework provides insights and guidelines for collecting, analysing and explaining data for Strategic Intelligence. Specifically, the paper suggests sources and methods to translate data into effective knowledge for strategic decision-making.

Suggested Citation

  • Michele Galeotti & Stefano Garzella & Raffaele Fiorentino & Gaetano della Corte, 2016. "The Strategic Intelligence implications for Information Systems," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2016(1), pages 105-123.
  • Handle: RePEc:fan:macoma:v:html10.3280/maco2016-001007
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    3. Arianna Petrosino & Daniela Mancini & Stefano Garzella & Rita Lamboglia, 2018. "La Business Intelligence e la Business Analytics nell?era dei Big Data: una analisi della letteratura," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2018(3), pages 31-58.
    4. Francesca Francioli, 2018. "Strategic performance management systems in Italian banks. A research note," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2018(2), pages 155-178.
    5. Rosita Capurro & Michele Galeotti & Stefano Garzella, 2018. ""Mondo reale-tradizionale" e "mondo digitale", strategie aziendali e web intelligence: il futuro del controllo e della gestione delle informazioni," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2018(2 Suppl.), pages 83-111.
    6. Palmira Piedepalumbo & Concetta Metallo & Daniela Mancini, 2017. "La Network Governance a supporto dell?Open Innovation: un?analisi della letteratura," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2017(3), pages 79-94.

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