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Combining different components of intellectual capital within clinical teams

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  • Francesca Grippa

Abstract

This paper applies an integrated methodology to combine different components of intellectual capital. We focus on specific metrics of social network analysis that provide an overview of the social capital growth in the context of clinical care teams working with chronically ill children. The use of an integrated method to combine social network metrics with tangible and intangible indicators has a great potential to complement the view provided by traditional strategic scorecards. The ultimate goal of our research is to build a framework for integrating social network indicators with intellectual capital metrics.

Suggested Citation

  • Francesca Grippa, 2014. "Combining different components of intellectual capital within clinical teams," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2014(2), pages 95-119.
    • Handle: RePEc:fan:macoma:v:html10.3280/maco2014-002005
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    1. Krystin Zigan & Fraser Macfarlane & Terry Desombre, 2008. "Intangible resources as performance drivers in European hospitals," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 57(1), pages 57-71, January.
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    4. Tzu-Shian Han & Carol Yeh-Yun Lin & Mavis Yi-Ching Chen, 2008. "Developing human capital indicators: a three-way approach," International Journal of Learning and Intellectual Capital, Inderscience Enterprises Ltd, vol. 5(3/4), pages 387-403.
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