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Information Management and Relations between Polish Enterprises and Clients

Author

Listed:
  • Tomasz Lis
  • Paula Bajdor
  • Aleksandra Ptak

Abstract

Purpose: Enterprise management, including, or perhaps above all, the area related to information, in conditions of globalization and the speed of market changes, is a great challenge for managers. The main aim of this study is to investigate the importance of information management in Polish enterprises and cities. Design/Methodology/Approach: The first part of the paper contains a literature analysis of the issues raised. The second, practical part contains the results of the conducted research. Findings: In such reality, it should be recognized that the company's ability to integrated and unified information management, covering all areas and aspects of functioning, is a prerequisite for market success. Practical Implications: The study covered professionally active people and those who had no employment and was targeted at people of all ages. The logical structure of the publication is related to the verification of the main research hypothesis, according to which improvement in the area of information flows in the information space of an enterprise affects the improvement of management processes. Originality Value: It is s first attempt of its kind trying to verify the importance of information management in enterprises and cities.

Suggested Citation

  • Tomasz Lis & Paula Bajdor & Aleksandra Ptak, 2020. "Information Management and Relations between Polish Enterprises and Clients," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 1), pages 776-789.
    • Handle: RePEc:ers:journl:v:xxiii:y:2020:i:special1:p:776-789
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    References listed on IDEAS

    as
    1. Guo, Junpeng & Wang, Xiaopan & Wu, Yi, 2020. "Positive emotion bias: Role of emotional content from online customer reviews in purchase decisions," Journal of Retailing and Consumer Services, Elsevier, vol. 52(C).
    2. Lucia-Palacios, Laura & Pérez-López, Raúl & Polo-Redondo, Yolanda, 2020. "How situational circumstances modify the effects of frontline employees’ competences on customer satisfaction with the store," Journal of Retailing and Consumer Services, Elsevier, vol. 52(C).
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Information; information management; relations; enterprises.;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • O3 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights

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