Advanced Search
MyIDEAS: Login to save this article or follow this journal

Intellectual Capital and Business Performance: An Empirical Study for the Greek Listed Companies


Author Info

  • Dimitrios Maditinos
  • Zeljko Sevic
  • Charalampos Tsairidis
Registered author(s):


    The aim of this study is to empirically examine the four elements of intellectual capital (human capital, customer capital, structural capital and innovation capital) and their relationship with business performance in the Athens Stock Exchange (ASE). This study was conducted based on a psychometrically validated questionnaire developed and launched by Bontis (1997) and Bontis et al. (2000). Confirmatory Factor Analysis and Structural Equation Model have been used as statistical methods to analyse the five hypotheses developed. Our results are designed to extend it to degrees consistent with those revealed by Bontis et al. (2000) for a Malaysian set of industries. In particularly, we found that: (a) human capital is important and positively associated to customer capital in both service and non-service industries; (b) customer capital has an influence in structural capital rather than in non-service industries; (c) innovation capital seems to have an important and positive relationship to structural capital, regardless of the industry type; and (d) structural capital has a positive relationship to business performance in both industry types, and especially in non-service industries.

    Download Info

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
    File URL:
    Download Restriction: no

    Bibliographic Info

    Article provided by European Research Studies Journal in its journal European Research Studies Journal.

    Volume (Year): XIII (2010)
    Issue (Month): 3 ()
    Pages: 145-168

    as in new window
    Handle: RePEc:ers:journl:v:xiii:y:2010:i:3:p:145-168

    Contact details of provider:
    Web page:

    Related research

    Keywords: Intellectual Capital; human capital; customer capital; structural capital and innovation capital; business performance; Confirmatory Factor Analysis and Structural Equation Modelling;

    Find related papers by JEL classification:


    No references listed on IDEAS
    You can help add them by filling out this form.



    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.


    Access and download statistics


    When requesting a correction, please mention this item's handle: RePEc:ers:journl:v:xiii:y:2010:i:3:p:145-168. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Eleni Giannakopoulou).

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.