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Network, knowledge and relationship impacts on innovation in tourism destinations

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  • Zach, Florian J.
  • Hill, T.L.

Abstract

We combine network structure and firm-level relationship measures to explore the association between innovative behavior, firm position within the network of a destination, and the knowledge and relational trust characteristics of a firm's innovation-oriented relationships. We find current collaboration, shared knowledge and trust are associated with innovative behavior with partner firms, but that betweenness centrality indicates which partners are the most prominent innovators in a population. That is, relationship-level characteristics facilitate innovation partnerships, but network structure characteristics identify the most successful innovative partners. To theory, our findings contribute to efforts in the tourism, innovation and network literature to evaluate the differential effects of knowledge stocks and flows on innovation. For practice, our results suggest that promoters of innovation within a destination should leverage brokerage positions to improve the in-flow of ideas while encouraging the firms that share knowledge and trust to collaborate to apply those ideas.

Suggested Citation

  • Zach, Florian J. & Hill, T.L., 2017. "Network, knowledge and relationship impacts on innovation in tourism destinations," Tourism Management, Elsevier, vol. 62(C), pages 196-207.
    • Handle: RePEc:eee:touman:v:62:y:2017:i:c:p:196-207
    DOI: 10.1016/j.tourman.2017.04.001
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    3. Sérgio J Teixeira & João J Ferreira & Peter Wanke & Jorge Junio Moreira Antunes, 2021. "Evaluation model of competitive and innovative tourism practices based on information entropy and alternative criteria weight," Tourism Economics, , vol. 27(1), pages 23-44, February.
    4. Juan M. Hernández & Jacques Bulchand-Gidumal & Manuel Chica, 2022. "The Role of the Tourism Network in the Coordination of Pandemic Control Measures," Sustainability, MDPI, vol. 14(23), pages 1-17, December.
    5. Blanca García Henche & Erica Salvaj & Pedro Cuesta-Valiño, 2020. "A Sustainable Management Model for Cultural Creative Tourism Ecosystems," Sustainability, MDPI, vol. 12(22), pages 1-21, November.
    6. Olga Chkalova & Marina Efremova & Vladimir Lezhnin & Anna Polukhina & Marina Sheresheva, 2019. "Innovative mechanism for local tourism system management: a case study," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 6(4), pages 2052-2067, June.
    7. Nguyen, Huu Le & Larimo, Jorma & Wang, Yi, 2019. "Control, innovation and international joint venture performance: The moderating role of internal and external environments," International Business Review, Elsevier, vol. 28(6), pages 1-1.
    8. Dragana Radicic & Jonathan Pinto, 2019. "Collaboration with External Organizations and Technological Innovations: Evidence from Spanish Manufacturing Firms," Sustainability, MDPI, vol. 11(9), pages 1-31, April.
    9. SOFRONOV, Bogdan, 2018. "The Development Of The Travel And Tourism Industry In The World," Annals of Spiru Haret University, Economic Series, Universitatea Spiru Haret, vol. 18(4), pages 123-137.
    10. Dejan Križaj, 2020. "Integration of Quality, Continuous Improvement, and Innovation in Tourism: The QCII Model," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 13(1), pages 97-110.
    11. Dejan Križaj, 2020. "Integration of Quality, Continuous Improvement, and Innovation in Tourism: The QCII Model," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 13(1), pages 97-110.

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