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Qualitative indicators for smart city business models: The case of mobile services and applications

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  • Walravens, Nils

Abstract

This article introduces a theoretical framework for the analysis of business models that involve public actors, and city governments in particular, in the value network. It starts from an established business model framework and expands it to include an additional set of indicators required to successfully perform a qualitative analysis of the business models of new (digital) services offered by cities. It then applies this framework to several divergent cases from the mobile services sector in which city governments are involved as part of their efforts in becoming “smarter cities”. By weighing the indicators for each case study, we can create a grid that allows for their direct comparison and gives an indication of diverging strategies. The newly introduced structured framework and its qualitative indicators are the main contribution of this work and can be used to set out or evaluate smart city strategies on a meso-level, as part of a broader policy exercise within cities.

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  • Walravens, Nils, 2015. "Qualitative indicators for smart city business models: The case of mobile services and applications," Telecommunications Policy, Elsevier, vol. 39(3), pages 218-240.
    • Handle: RePEc:eee:telpol:v:39:y:2015:i:3:p:218-240
    DOI: 10.1016/j.telpol.2014.12.011
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    1. Ebru Tekin Bilbil, 2017. "The Operationalizing Aspects of Smart Cities: the Case of Turkey’s Smart Strategies," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 8(3), pages 1032-1048, September.
    2. O’Dwyer, Edward & Pan, Indranil & Acha, Salvador & Shah, Nilay, 2019. "Smart energy systems for sustainable smart cities: Current developments, trends and future directions," Applied Energy, Elsevier, vol. 237(C), pages 581-597.
    3. Funk, Jeffrey L., 2015. "IT and sustainability: New strategies for reducing carbon emissions and resource usage in transportation," Telecommunications Policy, Elsevier, vol. 39(10), pages 861-874.
    4. Marc Ringel, 2021. "Smart City Design Differences: Insights from Decision-Makers in Germany and the Middle East/North-Africa Region," Sustainability, MDPI, vol. 13(4), pages 1-23, February.
    5. Leonidas G. Anthopoulos & Dimitrios N. Tzimos, 2021. "Carpooling Platforms as Smart City Projects: A Bibliometric Analysis and Systematic Literature Review," Sustainability, MDPI, vol. 13(19), pages 1-29, September.
    6. Agudo-Peregrina, Ángel F. & Navío-Marco, Julio, 2016. "Extended framework for the analysis of innovative Smart City business models," 27th European Regional ITS Conference, Cambridge (UK) 2016 148654, International Telecommunications Society (ITS).
    7. Leckel, Anja & Veilleux, Sophie & Dana, Leo Paul, 2020. "Local Open Innovation: A means for public policy to increase collaboration for innovation in SMEs," Technological Forecasting and Social Change, Elsevier, vol. 153(C).
    8. Bouwman, Harry & Nikou, Shahrokh & de Reuver, Mark, 2019. "Digitalization, business models, and SMEs: How do business model innovation practices improve performance of digitalizing SMEs?," Telecommunications Policy, Elsevier, vol. 43(9).
    9. Raimundo Díaz-Díaz & Luis Muñoz & Daniel Pérez-González, 2017. "The Business Model Evaluation Tool for Smart Cities: Application to SmartSantander Use Cases," Energies, MDPI, vol. 10(3), pages 1-30, February.
    10. Mehdi Montakhabi & Fairouz Zobiri & Shenja van der Graaf & Geert Deconinck & Domenico Orlando & Pieter Ballon & Mustafa A. Mustafa, 2021. "An Ecosystem View of Peer-to-Peer Electricity Trading: Scenario Building by Business Model Matrix to Identify New Roles," Energies, MDPI, vol. 14(15), pages 1-22, July.
    11. Yingkai Yin & Hongxin Ma & Zhenni Wu & Aobo Yue, 2023. "How Does China Build Its Fintech Strategy? A Perspective of Policy Evolution," Sustainability, MDPI, vol. 15(13), pages 1-21, June.
    12. Adriano Tanda & Alberto De Marco, 2021. "A Review of an Urban Living Lab Initiative," Review of Policy Research, Policy Studies Organization, vol. 38(3), pages 370-390, May.
    13. Schiavone, Francesco & Paolone, Francesco & Mancini, Daniela, 2019. "Business model innovation for urban smartization," Technological Forecasting and Social Change, Elsevier, vol. 142(C), pages 210-219.

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