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Universal service and disabled people

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  • van Eijk, Nico
  • Poort, Joost

Abstract

The EU regulatory framework enacted 25 May 2011 has the objective to provide functionally equal access to telecommunication services for disabled persons. What are the rules, who are the target groups, and what obstacles do they face when using various telecommunication services? And what arrangements do exist in a selected group of six EU Member States to remove these obstacles? Recommendations include the introduction of a more market-oriented approach, independent of specific networks.

Suggested Citation

  • van Eijk, Nico & Poort, Joost, 2012. "Universal service and disabled people," Telecommunications Policy, Elsevier, vol. 36(2), pages 85-95.
    • Handle: RePEc:eee:telpol:v:36:y:2012:i:2:p:85-95
    DOI: 10.1016/j.telpol.2011.11.022
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    References listed on IDEAS

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    1. Erik Bohlin & Orada Teppayayon, 2009. "Broadband universal service: A future path for Europe?," International Journal of Management and Network Economics, Inderscience Enterprises Ltd, vol. 1(3), pages 275-298.
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    Cited by:

    1. Xia, Jun, 2022. "Juggling ecumenical wisdoms and xenophobic institutions: Framing and modelling China's telecommunications universal service and rural digitalization initiatives and policies," Telecommunications Policy, Elsevier, vol. 46(2).

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