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Evaluating productive efficiency in telecommunications: evidence from Greece

Author

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  • Giokas, D. I.
  • Pentzaropoulos, G. C.

Abstract

Many public telecommunications organizations (PTOs) in the OECD domain, and especially in Europe, have central administrations and maintain regional network infrastructures. Using the Hellenic Telecommunications Organization (OTE) as an example PTO, we investigate the productive efficiency of the OTE's regional network and suggest actions for improving present operational inefficiencies. Such actions are necessary for enhancing policies and management practices in the field of telecommunications in Greece. The evaluation methodology presented in this study, which is based on standardized measurements, could also be applicable to other PTOs with regional infrastructures.

Suggested Citation

  • Giokas, D. I. & Pentzaropoulos, G. C., 2000. "Evaluating productive efficiency in telecommunications: evidence from Greece," Telecommunications Policy, Elsevier, vol. 24(8-9), pages 781-794, September.
    • Handle: RePEc:eee:telpol:v:24:y:2000:i:8-9:p:781-794
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    Citations

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    Cited by:

    1. Rajiv Banker & Zhanwei Cao & Nirup Menon & Ram Natarajan, 2010. "Technological progress and productivity growth in the U.S. mobile telecommunications industry," Annals of Operations Research, Springer, vol. 173(1), pages 77-87, January.
    2. Chun‐Hsiung Liao & Diana B. González, 2009. "Comparing Operational Efficiency of Mobile Operators in Brazil, Russia, India and China," China & World Economy, Institute of World Economics and Politics, Chinese Academy of Social Sciences, vol. 17(5), pages 104-120, September.
    3. Lin, Xuchen & Lu, Ting-Jie & Chen, Xia, 2018. "Technological change and total factor productivity growth: evidence from China's telecommunications industry," 22nd ITS Biennial Conference, Seoul 2018. Beyond the boundaries: Challenges for business, policy and society 190363, International Telecommunications Society (ITS).
    4. Bruno, Clementina & Manello, Alessandro, 2015. "Benchmarking and effects of reforms in the fixed telecommunications industry: A DDF approach," Telecommunications Policy, Elsevier, vol. 39(2), pages 127-139.
    5. Eleni Laitsou & Michail Kiriakidis & Antonis Kargas & Dimitris Varoutas, 2017. "Economies of scale, cost minimization and productivity in telecom markets under economic crisis: evidence from Greece," Netnomics, Springer, vol. 18(2), pages 169-182, December.
    6. Liao, Chun-Hsiung & Lin, Hsing-Yung, 2011. "Measuring operational efficiency of mobile operators in Japan and Korea," Japan and the World Economy, Elsevier, vol. 23(1), pages 48-57, January.
    7. Athanasios Papadimitriou & Antonios Kargas, 2012. "The relationship between organizational culture and market orientation in the Greek telecommunication companies," Netnomics, Springer, vol. 13(1), pages 1-23, April.
    8. Tsai, Hsiang-Chih & Chen, Chun-Mei & Tzeng, Gwo-Hshiung, 2006. "The comparative productivity efficiency for global telecoms," International Journal of Production Economics, Elsevier, vol. 103(2), pages 509-526, October.

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