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Integrating measurement of control and affiliation in studies of physician-patient interaction: the interpersonal circumplex

Author

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  • Kiesler, Donald J.
  • Auerbach, Stephen M.

Abstract

Following a brief overview and commentary on the physician-patient communication literature, this article summarizes and evaluates research on the relationship between physician-patient control (dominant-submissive) and affiliation (friendly hostile) behaviors as they relate to medical outcomes. Findings for both verbal and nonverbal control and affiliation measures are included. The interpersonal circumplex (together with the important interactional principles that it incorporates) is then introduced as an heuristic guide for future medical interaction research. The circumplex was constructed as a conceptual and empirical model to integrate the numerous studies that have established control and affiliation as universal dimensions of human interpersonal behavior and relationships. Next, the small group of studies that have applied circumplex inventories to analyses of practitioner-patient transactions are reviewed with emphasis on their strengths and unique aspects of their findings. The concluding section enumerates advantages and innovations that the interpersonal circumplex and its measures can provide to facilitate more heuristic studies of physician-patient interactions.

Suggested Citation

  • Kiesler, Donald J. & Auerbach, Stephen M., 2003. "Integrating measurement of control and affiliation in studies of physician-patient interaction: the interpersonal circumplex," Social Science & Medicine, Elsevier, vol. 57(9), pages 1707-1722, November.
  • Handle: RePEc:eee:socmed:v:57:y:2003:i:9:p:1707-1722
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    Citations

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    Cited by:

    1. Meeuwesen, Ludwien & Harmsen, Johannes A.M. & Bernsen, Roos M.D. & Bruijnzeels, Marc A., 2006. "Do Dutch doctors communicate differently with immigrant patients than with Dutch patients?," Social Science & Medicine, Elsevier, vol. 63(9), pages 2407-2417, November.
    2. Cousin, Gaƫtan & Schmid Mast, Marianne & Jaunin-Stalder, Nicole, 2013. "Finding the right interactional temperature: Do colder patients need more warmth in physician communication style?," Social Science & Medicine, Elsevier, vol. 98(C), pages 18-23.
    3. Malcom Hopwood, 2020. "The Shared Decision-Making Process in the Pharmacological Management of Depression," The Patient: Patient-Centered Outcomes Research, Springer;International Academy of Health Preference Research, vol. 13(1), pages 23-30, February.
    4. Stephen Auerbach, 2009. "The Impact on Patient Health Outcomes of Interventions Targeting the Patient-Physician Relationship," The Patient: Patient-Centered Outcomes Research, Springer;International Academy of Health Preference Research, vol. 2(2), pages 77-84, June.

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