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Information technology enabled business process redesign: An integrated planning framework

Author

Listed:
  • Grover, V
  • Teng, J. T. C.
  • Fiedler, K. D.

Abstract

Environmental pressures and the development of powerful and flexible information technologies (IT) are converging to create an impetus for major change in the structure, function and process of business organizations. IT-enabled business process redesign (BPR) is a manifestation of this change and is only going to grow in importance. Three streams of research are reviewed in conjunction with examination of real world examples. An integrated framework for effective BPR planning is then presented. Preliminary validation is conducted by mapping cases onto various elements of the framework. Finally, a set of propositions is suggested for future research as well as practice.

Suggested Citation

  • Grover, V & Teng, J. T. C. & Fiedler, K. D., 1993. "Information technology enabled business process redesign: An integrated planning framework," Omega, Elsevier, vol. 21(4), pages 433-447, July.
    • Handle: RePEc:eee:jomega:v:21:y:1993:i:4:p:433-447
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    Citations

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    Cited by:

    1. Radhakrishnan, Abirami & Zu, Xingxing & Grover, Varun, 2008. "A process-oriented perspective on differential business value creation by information technology: An empirical investigation," Omega, Elsevier, vol. 36(6), pages 1105-1125, December.
    2. Teng, James TC & Fiedler, Kirk D & Grover, Varun, 1998. "An exploratory study of the influence of the IS function and organizational context on business process reengineering project initiatives," Omega, Elsevier, vol. 26(6), pages 679-698, December.
    3. Peppard, J., 1996. "Broadening visions of business process re-engineering," Omega, Elsevier, vol. 24(3), pages 255-270, June.
    4. Guimaraes, Tor, 1997. "Empirically testing the antecedents of BPR success," International Journal of Production Economics, Elsevier, vol. 50(2-3), pages 199-210, June.
    5. Gabriela GHEORGHE, 2011. "Business Process Reengineering, a Crises Solution or a Necessity," Risk in Contemporary Economy, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, pages 190-195.
    6. Teng, J. T. C. & Grover, V. & Fiedler, K. D., 1996. "Developing strategic perspectives on business process reengineering: From process reconfiguration to organizational change," Omega, Elsevier, vol. 24(3), pages 271-294, June.
    7. Gabriela GHEORGHE, 2012. "Business Process Reengineering, a Crisis Solution or a Necessity," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 2, pages 47-52.
    8. Virginia Franke Kleist, 2003. "An Approach to Evaluating E-Business Information Systems Projects," Information Systems Frontiers, Springer, vol. 5(3), pages 249-263, September.
    9. Abebe Menberu, 2015. "Making Sense of Business Process Change Impacts: The Ethiopian Experience," Indian Journal of Commerce and Management Studies, Educational Research Multimedia & Publications,India, vol. 6(2), pages 27-35, May.
    10. Silvestro, Rhian & Westley, Charles, 2002. "Challenging the paradigm of the process enterprise: a case-study analysis of BPR implementation," Omega, Elsevier, vol. 30(3), pages 215-225, June.

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