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Less cheating? The effects of prefilled forms on compliance behavior

Author

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  • Fochmann, Martin
  • Müller, Nadja
  • Overesch, Michael

Abstract

As a consequence of digital transformation, individuals are often confronted with prefilled forms or prefilled data entry masks. In situations where cheating and lying are of concern, prefilling might reduce dishonest behavior. In a controlled experiment, we investigate how correctly and incorrectly prefilled forms influence compliance behavior. We frame our experiment as filing the annual income tax return. We show that correct prefilling enhances compliance. However, in cases of incorrect prefilling, we observe asymmetric effects. If prefilled income is lower than true income, we find no positive compliance effect, and compliance is on the same level as with blank forms. If prefilled income is higher than true income, prefilling still has a positive effect on compliance. In that case, compliance is on the same level as with correctly prefilled forms and higher than with blank forms. Our study contributes to the literature on cheating and lying by showing that prefilled forms affect compliance.

Suggested Citation

  • Fochmann, Martin & Müller, Nadja & Overesch, Michael, 2021. "Less cheating? The effects of prefilled forms on compliance behavior," Journal of Economic Psychology, Elsevier, vol. 83(C).
    • Handle: RePEc:eee:joepsy:v:83:y:2021:i:c:s0167487021000052
    DOI: 10.1016/j.joep.2021.102365
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    Citations

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    Cited by:

    1. Chui, Peter M.W. & Fong, Lawrence Hoc Nang & Ren, Jinjuan & Tam, Lewis H.K., 2022. "Anchoring effects in repeated auctions of homogeneous objects: Evidence from Macao," Journal of Economic Psychology, Elsevier, vol. 90(C).
    2. Ho Fai Chan & Uwe Dulleck & Jonas Fooken & Naomi Moy & Benno Torgler, 2023. "Cash and the Hidden Economy: Experimental Evidence on Fighting Tax Evasion in Small Business Transactions," Journal of Business Ethics, Springer, vol. 185(1), pages 89-114, June.
    3. Glenn P. Jenkins & Siamand Hesami & Osaid Alshamleh & Anastasiya Yarygina & Carola Pessino, 2023. "A Cost-Benefit Analysis Methodology for Administrative Prefilling of Value-Added Tax Returns: An Application for Chile," Development Discussion Papers 2023-10, JDI Executive Programs.
    4. Klijn, Flip & Mdaghri Alaoui, Mehdi & Vorsatz, Marc, 2022. "Academic integrity in on-line exams: Evidence from a randomized field experiment," Journal of Economic Psychology, Elsevier, vol. 93(C).
    5. Hartmann, Andre J. & Gangl, Katharina & Kasper, Matthias & Kirchler, Erich & Kocher, Martin G. & Mueller, Martin & Sonntag, Axel, 2022. "The economic crisis during the COVID-19 pandemic has a negative effect on tax compliance: Results from a scenario study in Austria," Journal of Economic Psychology, Elsevier, vol. 93(C).
    6. Brañas-Garza, Pablo & Ciacci, Riccardo & Ramírez, Ericka G. Rascón, 2022. "Anchors matter: Eliciting maternal expectations on educational outcomes," Journal of Economic Psychology, Elsevier, vol. 90(C).
    7. Tobol, Yossef & Siniver, Erez & Yaniv, Gideon, 2022. "Do restaurant customers who receive an unreasonably low bill bring it to the server’s attention? A field experiment on dishonesty," Journal of Economic Psychology, Elsevier, vol. 90(C).
    8. Akin, Zafer, 2022. "Playing the victim behavior: an experimental study," MPRA Paper 115532, University Library of Munich, Germany.

    More about this item

    Keywords

    Dishonesty; Defaults; Prefilled Forms; Tax Compliance; Behavioral Economics;
    All these keywords.

    JEL classification:

    • C91 - Mathematical and Quantitative Methods - - Design of Experiments - - - Laboratory, Individual Behavior
    • D14 - Microeconomics - - Household Behavior - - - Household Saving; Personal Finance
    • H26 - Public Economics - - Taxation, Subsidies, and Revenue - - - Tax Evasion and Avoidance

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