IDEAS home Printed from https://ideas.repec.org/a/eee/jbvent/v36y2021i4s0883902621000331.html
   My bibliography  Save this article

Navigating interpersonal feedback seeking in social venturing: The roles of psychological distance and sensemaking

Author

Listed:
  • Drencheva, Andreana
  • Stephan, Ute
  • Patterson, Malcolm G.
  • Topakas, Anna

Abstract

This study advances understanding of interpersonal feedback seeking as a relational micro-foundational process whereby social entrepreneurs proactively involve others in venturing and engage in sensemaking when this fails. Our inductive analysis of 82 interviews with 36 social entrepreneurs reveals the agency in and the plurality and precariousness of feedback seeking by identifying three distinct feedback-seeking trajectories. Feedback seeking is an identity-driven process whereby how and why social entrepreneurs seek feedback depends on their psychological closeness to the targeted social issue. Our study elucidates the relationship between identity and feedback processes and uncovers psychological distance from the social issue as a new construct in social venturing.

Suggested Citation

  • Drencheva, Andreana & Stephan, Ute & Patterson, Malcolm G. & Topakas, Anna, 2021. "Navigating interpersonal feedback seeking in social venturing: The roles of psychological distance and sensemaking," Journal of Business Venturing, Elsevier, vol. 36(4).
    • Handle: RePEc:eee:jbvent:v:36:y:2021:i:4:s0883902621000331
    DOI: 10.1016/j.jbusvent.2021.106123
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0883902621000331
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jbusvent.2021.106123?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Per Davidsson & Scott Gordon, 2012. "Panel studies of new venture creation: a methods-focused review and suggestions for future research," Small Business Economics, Springer, vol. 39(4), pages 853-876, November.
    2. Patricia Doyle Corner & Marcus Ho, 2010. "How Opportunities Develop in Social Entrepreneurship," Entrepreneurship Theory and Practice, , vol. 34(4), pages 635-659, July.
    3. Tommaso Ramus & Antonino Vaccaro, 2017. "Stakeholders Matter: How Social Enterprises Address Mission Drift," Journal of Business Ethics, Springer, vol. 143(2), pages 307-322, June.
    4. Kevin André & Anne-Claire Pache, 2016. "From Caring Entrepreneur to Caring Enterprise: Addressing the Ethical Challenges of Scaling up Social Enterprises," Journal of Business Ethics, Springer, vol. 133(4), pages 659-675, February.
    5. Jane E. Dutton & Liam Fahey & V. K. Narayanan, 1983. "Toward understanding strategic issue diagnosis," Strategic Management Journal, Wiley Blackwell, vol. 4(4), pages 307-323, October.
    6. Luca Mongelli & Francesco Rullani & Pietro Versari, 2017. "Hybridisation of diverging institutional logics through common-note practices – an analogy with music and the case of social enterprises," Industry and Innovation, Taylor & Francis Journals, vol. 24(5), pages 492-514, July.
    7. Justin M. Berg & Adam M. Grant & Victoria Johnson, 2010. "When Callings Are Calling: Crafting Work and Leisure in Pursuit of Unanswered Occupational Callings," Organization Science, INFORMS, vol. 21(5), pages 973-994, October.
    8. Conger, Michael & McMullen, Jeffery S. & Bergman, Brian J. & York, Jeffrey G., 2018. "Category membership, identity control, and the reevaluation of prosocial opportunities," Journal of Business Venturing, Elsevier, vol. 33(2), pages 179-206.
    9. Maija Renko, 2013. "Early Challenges of Nascent Social Entrepreneurs," Entrepreneurship Theory and Practice, , vol. 37(5), pages 1045-1069, September.
    10. Muñoz, Pablo & Cacciotti, Gabriella & Cohen, Boyd, 2018. "The double-edged sword of purpose-driven behavior in sustainable venturing," Journal of Business Venturing, Elsevier, vol. 33(2), pages 149-178.
    11. Warnick, Benjamin J. & Murnieks, Charles Y. & McMullen, Jeffery S. & Brooks, Wade T., 2018. "Passion for entrepreneurship or passion for the product? A conjoint analysis of angel and VC decision-making," Journal of Business Venturing, Elsevier, vol. 33(3), pages 315-332.
    12. Powell, E. Erin & Hamann, Ralph & Bitzer, Verena & Baker, Ted, 2018. "Bringing the elephant into the room? Enacting conflict in collective prosocial organizing," Journal of Business Venturing, Elsevier, vol. 33(5), pages 623-642.
    13. Francesco Perrini & Clodia Vurro & Laura A. Costanzo, 2010. "A process-based view of social entrepreneurship: From opportunity identification to scaling-up social change in the case of San Patrignano," Entrepreneurship & Regional Development, Taylor & Francis Journals, vol. 22(6), pages 515-534, October.
    14. Zahra, Shaker A. & Gedajlovic, Eric & Neubaum, Donald O. & Shulman, Joel M., 2009. "A typology of social entrepreneurs: Motives, search processes and ethical challenges," Journal of Business Venturing, Elsevier, vol. 24(5), pages 519-532, September.
    15. Pauline Schilpzand & David R. Hekman & Terence R. Mitchell, 2015. "An Inductively Generated Typology and Process Model of Workplace Courage," Organization Science, INFORMS, vol. 26(1), pages 52-77, February.
    16. Aparna Katre & Paul Salipante, 2012. "Start–Up Social Ventures: Blending Fine–Grained Behaviors from Two Institutions for Entrepreneurial Success," Entrepreneurship Theory and Practice, , vol. 36(5), pages 967-994, September.
    17. Michael P. Ciuchta & Chaim Letwin & Regan Stevenson & Sean McMahon & M. Nesij Huvaj, 2018. "Betting on the Coachable Entrepreneur: Signaling and Social Exchange in Entrepreneurial Pitches," Entrepreneurship Theory and Practice, , vol. 42(6), pages 860-885, November.
    18. Marlene WALK & Itay GREENSPAN & Honey CROSSLEY & Femida HANDY, 2015. "Mind the Gap: Expectations and Experiences of Clients Utilizing Job-Training Services in a Social Enterprise," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 86(2), pages 221-244, June.
    19. Wagenschwanz, Anna M. & Grimes, Matthew G., 2021. "Navigating compromise: How founder authenticity affects venture identification amidst organizational hybridity," Journal of Business Venturing, Elsevier, vol. 36(2).
    20. MariaLaura Di Domenico & Helen Haugh & Paul Tracey, 2010. "Social Bricolage: Theorizing Social Value Creation in Social Enterprises," Entrepreneurship Theory and Practice, , vol. 34(4), pages 681-703, July.
    21. Branzei, Oana & Parker, Simon C. & Moroz, Peter W. & Gamble, Edward, 2018. "Going pro-social: Extending the individual-venture nexus to the collective level," Journal of Business Venturing, Elsevier, vol. 33(5), pages 551-565.
    22. Karl E. Weick & Kathleen M. Sutcliffe & David Obstfeld, 2005. "Organizing and the Process of Sensemaking," Organization Science, INFORMS, vol. 16(4), pages 409-421, August.
    23. Veroniek Collewaert & Frederik Anseel & Michiel Crommelinck & Alain De Beuckelaer & Jacob Vermeire, 2016. "When Passion Fades: Disentangling the Temporal Dynamics of Entrepreneurial Passion for Founding," Journal of Management Studies, Wiley Blackwell, vol. 53(6), pages 966-995, September.
    24. Rose, Stefan & Wentzel, Daniel & Hopp, Christian & Kaminski, Jermain, 2020. "Launching for Success: The Effects of Psychological Distance and Mental Simulation on Funding Decisions and Crowdfunding Performance," SocArXiv fqbwk, Center for Open Science.
    25. Johanna Mair & Julie Battilana & Julian Cardenas, 2012. "Organizing for Society: A Typology of Social Entrepreneuring Models," Journal of Business Ethics, Springer, vol. 111(3), pages 353-373, December.
    26. Karl E. Weick, 1988. "Enacted Sensemaking In Crisis Situations[1]," Journal of Management Studies, Wiley Blackwell, vol. 25(4), pages 305-317, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Kishore Kumar François & Hoe Chin Goi, 2023. "Business Model for Scaling Social Impact towards Sustainability by Social Entrepreneurs," Sustainability, MDPI, vol. 15(18), pages 1-17, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Syrus M Islam, 2022. "Social impact scaling strategies in social enterprises: A systematic review and research agenda," Australian Journal of Management, Australian School of Business, vol. 47(2), pages 298-321, May.
    2. Pradeep Kumar Hota, 2023. "Tracing the Intellectual Evolution of Social Entrepreneurship Research: Past Advances, Current Trends, and Future Directions," Journal of Business Ethics, Springer, vol. 182(3), pages 637-659, January.
    3. Adélie Ranville & Marcos Barros, 2022. "Towards Normative Theories of Social Entrepreneurship. A Review of the Top Publications of the Field," Journal of Business Ethics, Springer, vol. 180(2), pages 407-438, October.
    4. Singaram, Raja & Radu-Lefebvre, Miruna & Gartner, William B., 2023. "Gordian knot uncut: Understanding the problem of founder exit in social ventures," Journal of Business Venturing Insights, Elsevier, vol. 19(C).
    5. Hota, Pradeep Kumar & Bhatt, Babita & Qureshi, Israr, 2023. "Institutional work to navigate ethical dilemmas: Evidence from a social enterprise," Journal of Business Venturing, Elsevier, vol. 38(1).
    6. Philipp Kruse, 2021. "Exploring International and Inter-Sector Differences of Social Enterprises in the UK and India," Sustainability, MDPI, vol. 13(11), pages 1-18, May.
    7. Ronit Yitshaki & Fredric Kropp & Benson Honig, 2022. "The Role of Compassion in Shaping Social Entrepreneurs’ Prosocial Opportunity Recognition," Journal of Business Ethics, Springer, vol. 179(2), pages 617-647, August.
    8. Gupta, Parul & Chauhan, Sumedha & Paul, Justin & Jaiswal, M.P., 2020. "Social entrepreneurship research: A review and future research agenda," Journal of Business Research, Elsevier, vol. 113(C), pages 209-229.
    9. Wry, Tyler & Haugh, Helen, 2018. "Brace for impact: Uniting our diverse voices through a social impact frame," Journal of Business Venturing, Elsevier, vol. 33(5), pages 566-574.
    10. Pradeep Kumar Hota & Balaji Subramanian & Gopalakrishnan Narayanamurthy, 2020. "Mapping the Intellectual Structure of Social Entrepreneurship Research: A Citation/Co-citation Analysis," Journal of Business Ethics, Springer, vol. 166(1), pages 89-114, September.
    11. Hertel, Christina & Binder, Julia & Fauchart, Emmanuelle, 2021. "Getting more from many—A framework of community resourcefulness in new venture creation," Journal of Business Venturing, Elsevier, vol. 36(3).
    12. Andreana Drencheva & Wee Chan Au, 2023. "Bringing the Family Logic in: From Duality to Plurality in Social Enterprises," Journal of Business Ethics, Springer, vol. 182(1), pages 77-93, January.
    13. Sophie Bacq & Kimberly A. Eddleston, 2018. "A Resource-Based View of Social Entrepreneurship: How Stewardship Culture Benefits Scale of Social Impact," Journal of Business Ethics, Springer, vol. 152(3), pages 589-611, October.
    14. Islam, Syrus M., 2020. "Towards an integrative definition of scaling social impact in social enterprises," Journal of Business Venturing Insights, Elsevier, vol. 13(C).
    15. Longinos Marín & Catalina Nicolás & Alicia Rubio, 2019. "How Gender, Age and Education Influence the Entrepreneur’s Social Orientation: The Moderating Effect of Economic Development," Sustainability, MDPI, vol. 11(17), pages 1-16, August.
    16. Sarah Kimakwa & Jorge A. Gonzalez & Hale Kaynak, 2023. "Social Entrepreneur Servant Leadership and Social Venture Performance: How are They Related?," Journal of Business Ethics, Springer, vol. 182(1), pages 95-118, January.
    17. Lamberto Zollo & Riccardo Rialti & Cristiano Ciappei & Andrea Boccardi, 2018. "Bricolage and Social Entrepreneurship to Address Emergent Social Needs: A “Deconstructionist” Perspective," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 14(2), pages 19-48.
    18. Luca Mongelli & Francesco Rullani & Tommaso Ramus & Tomislav Rimac, 2019. "The Bright Side of Hybridity: Exploring How Social Enterprises Manage and Leverage Their Hybrid Nature," Journal of Business Ethics, Springer, vol. 159(2), pages 301-305, October.
    19. John Hagedoorn & Helen Haugh & Paul Robson & Kate Sugar, 2023. "Social innovation, goal orientation, and openness: insights from social enterprise hybrids," Small Business Economics, Springer, vol. 60(1), pages 173-198, January.
    20. Koehne, Florian & Woodward, Richard & Honig, Benson, 2022. "The potentials and perils of prosocial power: Transnational social entrepreneurship dynamics in vulnerable places," Journal of Business Venturing, Elsevier, vol. 37(4).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbvent:v:36:y:2021:i:4:s0883902621000331. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusvent .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.