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Model-based heuristic for counter assignment problem with operational constrains: A case study

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  • Ornek, M. Arslan
  • Ozturk, Cemalettin
  • Sugut, Ipek

Abstract

Check-in counters have a great impact on the quality of service for airports. It is airport management's responsibility to provide check-in counters to airlines. Each check-in group (i.e., flights sharing the same resources) has a counter demand and this gives rise to a counter assignment problem. This is due to a number of objectives and constraints under which check-in groups are allocated to check-in counters. In this paper, we develop an Integer Programming model to optimally assign incoming flights to check-in counters and propose a decomposition algorithm to solve the allocation problem in a reasonable time. Computational results from a medium sized airport indicate a better utilisation of check-in counters, enabling airport management to reduce/postpone investment in additional check-in counters.

Suggested Citation

  • Ornek, M. Arslan & Ozturk, Cemalettin & Sugut, Ipek, 2019. "Model-based heuristic for counter assignment problem with operational constrains: A case study," Journal of Air Transport Management, Elsevier, vol. 77(C), pages 57-64.
    • Handle: RePEc:eee:jaitra:v:77:y:2019:i:c:p:57-64
    DOI: 10.1016/j.jairtraman.2019.03.005
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    References listed on IDEAS

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    1. Mahmut Parlar & Moosa Sharafali, 2008. "Dynamic Allocation of Airline Check-In Counters: A Queueing Optimization Approach," Management Science, INFORMS, vol. 54(8), pages 1410-1424, August.
    2. Yonghwa Park & Seung B. Ahn, 2003. "Optimal assignment for check-in counters based on passenger arrival behaviour at an airport," Transportation Planning and Technology, Taylor & Francis Journals, vol. 26(5), pages 397-416, October.
    3. van Dijk, Nico M. & van der Sluis, Erik, 2006. "Check-in computation and optimization by simulation and IP in combination," European Journal of Operational Research, Elsevier, vol. 171(3), pages 1152-1168, June.
    4. Ching-Hui Tang, 2010. "A network model for airport common use check-in counter assignments," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 61(11), pages 1607-1618, November.
    5. Cynthia Barnhart & Peter Belobaba & Amedeo R. Odoni, 2003. "Applications of Operations Research in the Air Transport Industry," Transportation Science, INFORMS, vol. 37(4), pages 368-391, November.
    6. Yan, Shangyao & Chang, Kai-Cheng & Tang, Chin-Hui, 2005. "Minimizing inconsistencies in airport common-use checking counter assignments with a variable number of counters," Journal of Air Transport Management, Elsevier, vol. 11(2), pages 107-116.
    7. Yan, Shangyao & Tang, Chin-Hui & Chen, Miawjane, 2004. "A model and a solution algorithm for airport common use check-in counter assignments," Transportation Research Part A: Policy and Practice, Elsevier, vol. 38(2), pages 101-125, February.
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    Cited by:

    1. M. Arslan Ornek & Cemalettin Ozturk & Ipek Sugut, 2022. "Integer and constraint programming model formulations for flight-gate assignment problem," Operational Research, Springer, vol. 22(1), pages 135-163, March.

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