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COVID-19 and business renewal: Lessons and insights from the global airline industry

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  • Amankwah-Amoah, Joseph
  • Khan, Zaheer
  • Osabutey, Ellis L.C.

Abstract

The emergence of the COVID-19 pandemic has adversely affected the fortunes of multiple companies around the globe. Accordingly, questions are increasingly being asked about how organizations can revitalize during and after a crisis. Yet, we have limited understanding of how organizations renew themselves during crises over time. We explore this question through the lens and examination of two South-Asian airlines: Pakistan International Airlines and Sri Lankan Airlines. The cases offer important insights into the reasons behind underperformance of state-controlled enterprises and renewal activities. We shed light on strategic renewal (SR) in the wake of increasing liberalization and deregulations in the global airline industry. To this end, we propose a four-stage approach towards renewing such underperforming organizations to respond effectively to black swan events and external shocks.

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  • Amankwah-Amoah, Joseph & Khan, Zaheer & Osabutey, Ellis L.C., 2021. "COVID-19 and business renewal: Lessons and insights from the global airline industry," International Business Review, Elsevier, vol. 30(3).
    • Handle: RePEc:eee:iburev:v:30:y:2021:i:3:s0969593121000093
    DOI: 10.1016/j.ibusrev.2021.101802
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    5. Kotcharin, Suntichai & Maneenop, Sakkakom & Jaroenjitrkam, Anutchanat, 2023. "The impact of government policy responses on airline stock return during the COVID-19 crisis," Research in Transportation Economics, Elsevier, vol. 99(C).
    6. Wu, Sihong & Fan, Di, 2023. "Taking two to tango: A comparative nationalism view of cross-border acquisitions," International Business Review, Elsevier, vol. 32(3).
    7. Frederick Ahen & Joseph Amankwah-Amoah, 2021. "Sustainable Waste Management Innovations in Africa: New Perspectives and Research Agenda for Improving Global Health," Sustainability, MDPI, vol. 13(12), pages 1-17, June.
    8. Agnieszka Barczak & Izabela Dembińska & Dorota Rozmus & Katarzyna Szopik-Depczyńska, 2022. "The Impact of COVID-19 Pandemic on Air Transport Passenger Markets-Implications for Selected EU Airports Based on Time Series Models Analysis," Sustainability, MDPI, vol. 14(7), pages 1-19, April.
    9. Nguyen, Harvey & Pham, Anh Viet & Pham, Man Duy (Marty) & Pham, Mia Hang, 2023. "Business resilience: Lessons from government responses to the global COVID-19 crisis," International Business Review, Elsevier, vol. 32(5).
    10. Tudorache Adrian Tudor & Nicolescu Luminița, 2022. "Macro-economic evolutions during the COVID-19 health crisis – large versus small European countries," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 16(1), pages 1073-1086, August.
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