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The uses of Patient Reported Experience Measures in health systems: A systematic narrative review

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  • Jamieson Gilmore, Kendall
  • Corazza, Ilaria
  • Coletta, Lucrezia
  • Allin, Sara

Abstract

Background: Many governments have programmes collecting and reporting patient experience data, captured through Patient Reported Experience Measures (PREMs).

Suggested Citation

  • Jamieson Gilmore, Kendall & Corazza, Ilaria & Coletta, Lucrezia & Allin, Sara, 2023. "The uses of Patient Reported Experience Measures in health systems: A systematic narrative review," Health Policy, Elsevier, vol. 128(C), pages 1-10.
    • Handle: RePEc:eee:hepoli:v:128:y:2023:i:c:p:1-10
    DOI: 10.1016/j.healthpol.2022.07.008
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    References listed on IDEAS

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    1. Óscar Brito Fernandes & Márta Péntek & Dionne Kringos & Niek Klazinga & László Gulácsi & Petra Baji, 2020. "Eliciting preferences for outpatient care experiences in Hungary: A discrete choice experiment with a national representative sample," PLOS ONE, Public Library of Science, vol. 15(7), pages 1-15, July.
    2. Óscar Brito Fernandes & Mukhethwa Netshiombo & László Gulácsi & Niek S. Klazinga & Márta Péntek & Petra Baji, 2020. "Patient experiences in a public primary health care clinic: A South African case study," Society and Economy, Akadémiai Kiadó, Hungary, vol. 42(3), pages 333-347, September.
    3. Rie Fujisawa & Nicolaas S. Klazinga, 2017. "Measuring patient experiences (PREMS): Progress made by the OECD and its member countries between 2006 and 2016," OECD Health Working Papers 102, OECD Publishing.
    4. Beaussier, Anne-Laure & Demeritt, David & Griffiths, Alex & Rothstein, Henry, 2020. "Steering by their own lights: Why regulators across Europe use different indicators to measure healthcare quality," Health Policy, Elsevier, vol. 124(5), pages 501-510.
    5. Sarri, Grammati & Freitag, Andreas & Szegvari, Boglarka & Mountian, Irina & Brixner, Diana & Bertelsen, Neil & Kaló, Zoltán & Upadhyaya, Sheela, 2021. "The Role of Patient Experience in the Value Assessment of Complex Technologies – Do HTA Bodies Need to Reconsider How Value is Assessed?," Health Policy, Elsevier, vol. 125(5), pages 593-601.
    6. Jones, Aled & Blake, Joanne & Adams, Mary & Kelly, Daniel & Mannion, Russell & Maben, Jill, 2021. "Interventions promoting employee “speaking-up” within healthcare workplaces: A systematic narrative review of the international literature," Health Policy, Elsevier, vol. 125(3), pages 375-384.
    7. Sabina Nuti & Guido Noto & Tommaso Grillo Ruggieri & Milena Vainieri, 2021. "The Challenges of Hospitals’ Planning & Control Systems: The Path toward Public Value Management," IJERPH, MDPI, vol. 18(5), pages 1-14, March.
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