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Airplane boarding meets express line queues

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  • Bachmat, Eitan

Abstract

Airlines have been implementing several policies which partition passengers into groups of fast and slow passengers and placing them in different queue/row combinations. For example, the policy which provides boarding precedence to passengers needing assistance and families traveling with small children, or a policy which provides precedence to passengers with no overhead bin luggage. The idea of separating customers into groups with different service times also appears in the very different setting of express line queues, for example, in the supermarket or in server farms. Such queues have been extensively explored in the last 20 years in the queueing theoretic literature.

Suggested Citation

  • Bachmat, Eitan, 2019. "Airplane boarding meets express line queues," European Journal of Operational Research, Elsevier, vol. 275(3), pages 1165-1177.
    • Handle: RePEc:eee:ejores:v:275:y:2019:i:3:p:1165-1177
    DOI: 10.1016/j.ejor.2018.12.017
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    References listed on IDEAS

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    1. Notomista, Gennaro & Selvaggio, Mario & Sbrizzi, Fiorentina & Di Maio, Gabriella & Grazioso, Stanislao & Botsch, Michael, 2016. "A fast airplane boarding strategy using online seat assignment based on passenger classification," Journal of Air Transport Management, Elsevier, vol. 53(C), pages 140-149.
    2. Eitan Bachmat & Daniel Berend & Luba Sapir & Steven Skiena & Natan Stolyarov, 2009. "Analysis of Airplane Boarding Times," Operations Research, INFORMS, vol. 57(2), pages 499-513, April.
    3. Van Landeghem, H. & Beuselinck, A., 2002. "Reducing passenger boarding time in airplanes: A simulation based approach," European Journal of Operational Research, Elsevier, vol. 142(2), pages 294-308, October.
    4. Milne, R. John & Kelly, Alexander R., 2014. "A new method for boarding passengers onto an airplane," Journal of Air Transport Management, Elsevier, vol. 34(C), pages 93-100.
    5. Menkes H. L. van den Briel & J. René Villalobos & Gary L. Hogg & Tim Lindemann & Anthony V. Mulé, 2005. "America West Airlines Develops Efficient Boarding Strategies," Interfaces, INFORMS, vol. 35(3), pages 191-201, June.
    6. Milne, R. John & Salari, Mostafa, 2016. "Optimization of assigning passengers to seats on airplanes based on their carry-on luggage," Journal of Air Transport Management, Elsevier, vol. 54(C), pages 104-110.
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    Cited by:

    1. Stark, Oded & Budzinski, Wiktor & Kosiorowski, Grzegorz, 2019. "Switching queues, cultural conventions, and social welfare," European Journal of Operational Research, Elsevier, vol. 278(3), pages 837-844.
    2. J.I. Guerrero & Enrique Personal & Antonio García & Antonio Parejo & Francisco Pérez & Carlos León, 2019. "Distributed Charging Prioritization Methodology Based on Evolutionary Computation and Virtual Power Plants to Integrate Electric Vehicle Fleets on Smart Grids," Energies, MDPI, vol. 12(12), pages 1-22, June.

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