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Evaluation online learning of undergraduate students under lockdown amidst COVID-19 Pandemic: The online learning experience and students’ satisfaction

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  • Maqableh, Mahmoud
  • Alia, Mohammad

Abstract

This study evaluates the impact of shifting from traditional learning to online learning during COVID-19 Pandemic on undergraduate students. It also examines the positive and negative aspects of online learning from students' perspectives. We conducted two online surveys to evaluate online learning, students' satisfaction, and identify the positive and negative aspects of online learning. Data is collected in the first survey from 483 participants directly after the emergency shifting to online learning. The second survey data is collected from 853 after students' experienced online learning for three academic semesters. Both surveys' analysis results show that students had several problems with shifting to online learning during COVID-19 Pandemic such as technological, mental health, time management, and balance between life and education. The results also show that more than a third of the surveyed students are dissatisfied with the online learning experience. Further investigation is conducted to explore and identify the factors behind the students' dissatisfaction from the online learning experience during COVID-19 Pandemic in January 2021 using focus group technique. The analysis results reveal that the most important factors behind the students' dissatisfaction during online learning are a distraction and reduced focus, psychological issues, and management issues. This study proposes various solutions and recommendations to enhance the online learning experience and increase students' satisfaction.

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  • Maqableh, Mahmoud & Alia, Mohammad, 2021. "Evaluation online learning of undergraduate students under lockdown amidst COVID-19 Pandemic: The online learning experience and students’ satisfaction," Children and Youth Services Review, Elsevier, vol. 128(C).
    • Handle: RePEc:eee:cysrev:v:128:y:2021:i:c:s019074092100236x
    DOI: 10.1016/j.childyouth.2021.106160
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    References listed on IDEAS

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    1. Aleksander Aristovnik & Damijana Keržič & Dejan Ravšelj & Nina Tomaževič & Lan Umek, 2020. "Impacts of the COVID-19 Pandemic on Life of Higher Education Students: A Global Perspective," Sustainability, MDPI, vol. 12(20), pages 1-34, October.
    2. -, 2020. "Education in the time of COVID-19," Coediciones, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL), number 45905 edited by Eclac, March.
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    4. Hasan, Najmul & Bao, Yukun, 2020. "Impact of “e-Learning crack-up” perception on psychological distress among college students during COVID-19 pandemic: A mediating role of “fear of academic year loss”," Children and Youth Services Review, Elsevier, vol. 118(C).
    5. Kapasia, Nanigopal & Paul, Pintu & Roy, Avijit & Saha, Jay & Zaveri, Ankita & Mallick, Rahul & Barman, Bikash & Das, Prabir & Chouhan, Pradip, 2020. "Impact of lockdown on learning status of undergraduate and postgraduate students during COVID-19 pandemic in West Bengal, India," Children and Youth Services Review, Elsevier, vol. 116(C).
    6. Wahab Ali, 2020. "Online and Remote Learning in Higher Education Institutes: A Necessity in light of COVID-19 Pandemic," Higher Education Studies, Canadian Center of Science and Education, vol. 10(3), pages 1-16, September.
    7. Hussein, Elham & Daoud, Sumaya & Alrabaiah, Hussam & Badawi, Rawand, 2020. "Exploring undergraduate students’ attitudes towards emergency online learning during COVID-19: A case from the UAE," Children and Youth Services Review, Elsevier, vol. 119(C).
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