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Discovery, visualization and performance analysis of enterprise workflow

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  • Zhang, Ping
  • Serban, Nicoleta

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  • Zhang, Ping & Serban, Nicoleta, 2007. "Discovery, visualization and performance analysis of enterprise workflow," Computational Statistics & Data Analysis, Elsevier, vol. 51(5), pages 2670-2687, February.
    • Handle: RePEc:eee:csdana:v:51:y:2007:i:5:p:2670-2687
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    References listed on IDEAS

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    1. Wenbin Lu, 2004. "On semiparametric transformation cure models," Biometrika, Biometrika Trust, vol. 91(2), pages 331-343, June.
    2. Schmidt, Peter & Witte, Ann Dryden, 1989. "Predicting criminal recidivism using 'split population' survival time models," Journal of Econometrics, Elsevier, vol. 40(1), pages 141-159, January.
    3. Chris Fraley & Adrian E. Raftery, 2003. "Enhanced Model-Based Clustering, Density Estimation, and Discriminant Analysis Software: MCLUST," Journal of Classification, Springer;The Classification Society, vol. 20(2), pages 263-286, September.
    4. Shlomo Halfin & Ward Whitt, 1981. "Heavy-Traffic Limits for Queues with Many Exponential Servers," Operations Research, INFORMS, vol. 29(3), pages 567-588, June.
    5. Lawrence Brown & Noah Gans & Avishai Mandelbaum & Anat Sakov & Haipeng Shen & Sergey Zeltyn & Linda Zhao, 2005. "Statistical Analysis of a Telephone Call Center: A Queueing-Science Perspective," Journal of the American Statistical Association, American Statistical Association, vol. 100, pages 36-50, March.
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