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Accounting for organizational performance: The construction of the customer in the privatized water industry

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  • Ogden, S. G.

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Bibliographic Info

Article provided by Elsevier in its journal Accounting, Organizations and Society.

Volume (Year): 22 (1997)
Issue (Month): 6 (August)
Pages: 529-556

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Handle: RePEc:eee:aosoci:v:22:y:1997:i:6:p:529-556

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  1. Miller, Peter, 1986. "Accounting for progress -- National accounting and planning in France: A review essay," Accounting, Organizations and Society, Elsevier, vol. 11(1), pages 83-104, January.
  2. A. E. Fernández Jilberto, 1991. "Introduction," International Journal of Political Economy, M.E. Sharpe, Inc., vol. 21(1), pages 3-9, April.
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Cited by:
  1. Skærbæk, Peter & Tryggestad, Kjell, 2010. "The role of accounting devices in performing corporate strategy," Accounting, Organizations and Society, Elsevier, vol. 35(1), pages 108-124, January.
  2. Robert Ochoki Nyamori, 2009. "Construction and effects of markets in a local authority in New Zealand," Accounting, Auditing & Accountability Journal, Emerald Group Publishing, vol. 22(7), pages 1055-1086, September.
  3. Aurélien Ragaigne, 2009. "L'évaluation des services publics par la satisfaction des usagers, entre fonction d'apprentissage et logique de discipline," Post-Print halshs-00459447, HAL.
  4. Levant, Yves & Alcouffe, Simon & Berland, Nicolas, 2008. "Actor-networks and the diffusion of management accounting innovations : a comparative study," Economics Papers from University Paris Dauphine 123456789/1094, Paris Dauphine University.
  5. Fiorenzo Franceschini & Maurizio Galetto & Elisa Turina, 2010. "Water and Sewage Service Quality: A Proposal of a New Multi-Questionnaire Monitoring Tool," Water Resources Management, Springer, vol. 24(12), pages 3033-3050, September.
  6. Amaury Grimand & Ewan Oiry & Aurélien Ragaigne, 2012. "Les Vertus Habilitantes Et Contraignantes Du Controle : Une Comparaison De Deux Etudes De Cas De Transformation Des Outils," Post-Print hal-00690940, HAL.
  7. Vaivio, J., 2006. "The accounting of "The Meeting": Examining calculability within a "Fluid" local space," Accounting, Organizations and Society, Elsevier, vol. 31(8), pages 735-762, November.
  8. Robert Jupe, 2009. "New Labour, Network Rail and the third way," Accounting, Auditing & Accountability Journal, Emerald Group Publishing, vol. 22(5), pages 709-735, July.
  9. Aurélien Ragaigne, 2009. "L'évaluation des services publics par la satisfaction des usagers, entre fonction d'apprentissage et logique de gouvernance disciplinaire," Working Papers 2009-3, Laboratoire Orléanais de Gestion - université d'Orléans.
  10. Ahrens, Thomas & Chapman, Christopher S., 2006. "Doing qualitative field research in management accounting: Positioning data to contribute to theory," Accounting, Organizations and Society, Elsevier, vol. 31(8), pages 819-841, November.
  11. Jupe, Robert, 2012. "The privatization of British Energy: Risk transfer and the state," Accounting, Organizations and Society, Elsevier, vol. 37(2), pages 116-129.
  12. Suresh Cuganesan, 2008. "Calculating customer intimacy: accounting numbers in a sales and marketing department," Accounting, Auditing & Accountability Journal, Emerald Group Publishing, vol. 21(1), pages 78-103, January.

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