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The Use Of Digital Services By Bulgaria’s Population: Major Prerequisites, Trends And Regional Dimensions

Author

Listed:
  • Venelin Boshnakov

    (UNWE)

  • Mariya Kazakova

    (UNWE)

Abstract

The digitalization of administrative processes and providing electronic services in Bulgaria has undoubtedly led to an increase of the administrative capacity not only of central but also of local organs of authority. At the same time, the differences in the levels of digital knowledge, skills and competences among Bulgaria’s regions have caused a certain disturbance in the offered digital services. The article aims at presenting some major trends in the dynamics of selected indicators which reflect the development of digitalization in the public sector. A specific focus is placed on the regional dimensions of these processes, assuming that local authorities face much more serious challenges in this respect compared to central state organs.

Suggested Citation

  • Venelin Boshnakov & Mariya Kazakova, 2022. "The Use Of Digital Services By Bulgaria’s Population: Major Prerequisites, Trends And Regional Dimensions," Economic Archive, D. A. Tsenov Academy of Economics, Svishtov, Bulgaria, issue 2 Year 20, pages 39-50.
    • Handle: RePEc:dat:earchi:y:2022:i:2:p:39-50
    as

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    File URL: http://hdl.handle.net/10610/4661
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    References listed on IDEAS

    as
    1. Sofia Benjakik & Badr Habba, 2022. "The Relationship Between Chief Executive Officer Duality And Bank Efficiency: Evidence From African Banking Sector," Economic Archive, D. A. Tsenov Academy of Economics, Svishtov, Bulgaria, issue 2 Year 20, pages 3-20.
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    More about this item

    Keywords

    digital services; public sector; regions; Bulgaria;
    All these keywords.

    JEL classification:

    • H70 - Public Economics - - State and Local Government; Intergovernmental Relations - - - General
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
    • R50 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Regional Government Analysis - - - General

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