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A Choquet Capacity and Integral Based Method to Identify the Overall Importance of Engineering Characteristics in Quality Function Deployment

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  • Jun-Jie Dong

    (School of Business, Ningbo University, Ningbo 315211, China)

  • Jian-Zhang Wu

    (School of Business, Ningbo University, Ningbo 315211, China)

  • Endre Pap

    (Singidunum University, 11000 Belgrade, Serbia)

  • Aniko Szakal

    (Obuda University, 1034 Budapest, Hungary)

Abstract

Deriving the overall importance of engineering characteristics from the information of the house of quality is one of the primary tasks in the quality function deployment. In this paper, we consider the information processing of house of quality as the multicriteria ordered sorting or classification problem, in which the multiple engineering characteristics are regarded as the multiple criteria, the partial evaluations of products on multiple engineering characteristics as the multiple inputs, and the customer perceptions of products in terms of ordered classes as the aggregate outputs. Given this consideration, we adopt the Choquet capacity to describe the importance degrees of engineering characteristics as well as the correlations among engineering characteristics, employ the Choquet integral to represent the grades of products on customer requirements, and construct the Choquet capacity and integral based methodology to derive the overall importance of engineering characteristics. The steps of the proposed methodology are discussed in detail and also illustrated with a digital camera design example.

Suggested Citation

  • Jun-Jie Dong & Jian-Zhang Wu & Endre Pap & Aniko Szakal, 2017. "A Choquet Capacity and Integral Based Method to Identify the Overall Importance of Engineering Characteristics in Quality Function Deployment," ECONOMIC COMPUTATION AND ECONOMIC CYBERNETICS STUDIES AND RESEARCH, Faculty of Economic Cybernetics, Statistics and Informatics, vol. 51(4), pages 297-314.
    • Handle: RePEc:cys:ecocyb:v:50:y:2017:i:4:p:297-314
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    References listed on IDEAS

    as
    1. Chan, Lai-Kow & Wu, Ming-Lu, 2005. "A systematic approach to quality function deployment with a full illustrative example," Omega, Elsevier, vol. 33(2), pages 119-139, April.
    2. Grabisch, Michel & Kojadinovic, Ivan & Meyer, Patrick, 2008. "A review of methods for capacity identification in Choquet integral based multi-attribute utility theory: Applications of the Kappalab R package," European Journal of Operational Research, Elsevier, vol. 186(2), pages 766-785, April.
    3. JosÉ Figueira & Salvatore Greco & Matthias Ehrogott, 2005. "Multiple Criteria Decision Analysis: State of the Art Surveys," International Series in Operations Research and Management Science, Springer, number 978-0-387-23081-8, September.
    4. Michel Grabisch & Christophe Labreuche, 2010. "A decade of application of the Choquet and Sugeno integrals in multi-criteria decision aid," Annals of Operations Research, Springer, vol. 175(1), pages 247-286, March.
    5. Bottani, Eleonora & Rizzi, Antonio, 2006. "Strategic management of logistics service: A fuzzy QFD approach," International Journal of Production Economics, Elsevier, vol. 103(2), pages 585-599, October.
    6. Patrick Meyer & Marc Roubens, 2005. "Choice, Ranking and Sorting in Fuzzy Multiple Criteria Decision Aid," International Series in Operations Research & Management Science, in: Multiple Criteria Decision Analysis: State of the Art Surveys, chapter 0, pages 471-503, Springer.
    7. Chen, Yizeng & Fung, Richard Y.K. & Tang, Jiafu, 2006. "Rating technical attributes in fuzzy QFD by integrating fuzzy weighted average method and fuzzy expected value operator," European Journal of Operational Research, Elsevier, vol. 174(3), pages 1553-1566, November.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Quality function deployment (QFD); House of quality (HOQ); Choquet capacity; Choquet integral; Shapley importance and interaction index.;
    All these keywords.

    JEL classification:

    • D81 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Criteria for Decision-Making under Risk and Uncertainty
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D

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