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Beyond leadership: The impact of coworker relationships on employee motivation and intent to stay

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  • Basford, Tessa E
  • Offermann, Lynn R

Abstract

Relationships between coworkers are an important, yet understudied, source of influence in people's lives. While psychological research widely supports the significance of peer relationships, too few studies have specifically examined the impact of relationships between coworkers. The present study was designed to add to the small but growing body of research on coworker relations. Drawing from a large sample of service-sector employees, we tested and found support for the hypotheses that positive coworker relationships independently increase employee motivation and intent to stay above and beyond two sources of supervisor support – immediate supervisors and senior managers. We also examined how employee job status moderates these relationships, finding that the impact of coworker relations on intent to stay was stronger for employees in high-status positions. Job status was not shown to moderate the relationship between coworker relations and motivation, with employees at both low- and high-status levels reporting higher motivation when coworker relationships were good.

Suggested Citation

  • Basford, Tessa E & Offermann, Lynn R, 2012. "Beyond leadership: The impact of coworker relationships on employee motivation and intent to stay," Journal of Management & Organization, Cambridge University Press, vol. 18(6), pages 807-817, November.
    • Handle: RePEc:cup:jomorg:v:18:y:2012:i:06:p:807-817_00
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    Cited by:

    1. Huakang Liang & Ken-Yu Lin & Shoujian Zhang, 2018. "Understanding the Social Contagion Effect of Safety Violations within a Construction Crew: A Hybrid Approach Using System Dynamics and Agent-Based Modeling," IJERPH, MDPI, vol. 15(12), pages 1-27, November.
    2. Mastroianni, Adam M. & Cooney, Gus & Boothby, Erica J. & Reece, Andrew G., 2021. "The liking gap in groups and teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 162(C), pages 109-122.
    3. Mahum Tariq & Nik Ab Halim Nik Abdullah, 2023. "Effect of Motivation and Hygiene Factors on Expatriates’ Intention to Stay: The Mediating Role of Job Satisfaction," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(11), pages 793-806, November.
    4. Huakang Liang & Ken-Yu Lin & Shoujian Zhang & Yikun Su, 2018. "The Impact of Coworkers’ Safety Violations on an Individual Worker: A Social Contagion Effect within the Construction Crew," IJERPH, MDPI, vol. 15(4), pages 1-21, April.
    5. Katarzyna Gadomska-Lila & Agata Sudolska & Viktoriia Moskalenko, 2020. "Effectiveness of HRM Practices in Creating Job Satisfaction of Ukrainian Employees Working in Poland," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 804-818.

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