IDEAS home Printed from https://ideas.repec.org/a/cup/buetqu/v24y2014i03p443-473_00.html
   My bibliography  Save this article

Bridging Diverging Perspectives and Repairing Damaged Relationships in the Aftermath of Workplace Transgressions

Author

Listed:
  • Okimoto, Tyler G.
  • Wenzel, Michael

Abstract

Workplace transgressions elicit a variety of opinions about their meaning and what is required to address them. This diversity in views makes it difficult for managers to identify a mutually satisfactory response and to enable repair of the relationships between the affected parties. We develop a conceptual model for understanding how to bridge these diverging perspectives and foster relationship repair. Specifically, we argue that effective relationship repair is dependent on the parties’ reciprocal concern for others’ viewpoints and collective engagement in the justice repair process. This approach enhances our understanding of the interdependency between justice and reconciliation/reintegration, while also providing theoretical insight into the processes underlying restorative conferencing, innovations that promise to help managers heal damaged organizational bonds.

Suggested Citation

  • Okimoto, Tyler G. & Wenzel, Michael, 2014. "Bridging Diverging Perspectives and Repairing Damaged Relationships in the Aftermath of Workplace Transgressions," Business Ethics Quarterly, Cambridge University Press, vol. 24(3), pages 443-473, July.
    • Handle: RePEc:cup:buetqu:v:24:y:2014:i:03:p:443-473_00
    as

    Download full text from publisher

    File URL: https://www.cambridge.org/core/product/identifier/S1052150X00006199/type/journal_article
    File Function: link to article abstract page
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Nathan Robert Neale & Kenneth D. Butterfield & Jerry Goodstein & Thomas M. Tripp, 2020. "Managers’ Restorative Versus Punitive Responses to Employee Wrongdoing: A Qualitative Investigation," Journal of Business Ethics, Springer, vol. 161(3), pages 603-625, January.
    2. Guglielmo Faldetta, 2022. "Forgiving the Unforgivable: The Possibility of the ‘Unconditional’ Forgiveness in the Workplace," Journal of Business Ethics, Springer, vol. 180(1), pages 91-103, September.
    3. Bauman, Christopher W. & Tost, Leigh Plunkett & Ong, Madeline, 2016. "Blame the shepherd not the sheep: Imitating higher-ranking transgressors mitigates punishment for unethical behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 137(C), pages 123-141.
    4. Toby Newstead & Sarah Dawkins & Rob Macklin & Angela Martin, 2020. "The Virtues Project: An Approach to Developing Good Leaders," Journal of Business Ethics, Springer, vol. 167(4), pages 605-622, December.
    5. Seele, Hagen & Eberl, Peter, 2020. "Newcomers’ reactions to unfulfilled leadership expectations: An attribution theory approach," European Management Journal, Elsevier, vol. 38(5), pages 763-776.
    6. Steven L. Grover & Marie-Aude Abid-Dupont & Caroline Manville & Markus C. Hasel, 2019. "Repairing Broken Trust Between Leaders and Followers: How Violation Characteristics Temper Apologies," Journal of Business Ethics, Springer, vol. 155(3), pages 853-870, March.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:cup:buetqu:v:24:y:2014:i:03:p:443-473_00. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Kirk Stebbing (email available below). General contact details of provider: https://www.cambridge.org/beq .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.