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La satisfacción laboral como efecto moderador entre las prácticas organizacionales de recursos humanos y las líneas estratégicas de responsabilidad social corporativa en México

Author

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  • Sergio Madero-Gómez

Abstract

El objetivo del presente artículo fue conocer el efecto moderador que tiene la satisfacción laboral en las prácticas de recursos humanos y en las líneas estratégicas de la responsabilidad social empresarial, a saber, ética empresarial, desarrollo sustentable, desarrollo social y calidad de vida. Para esto se empleó una metodología de tipo cuantitativa que implicó el diseno de un cuestionario con 37 reactivos, a partir del cual se recolectaron 458 datos de personas que trabajan en empresas del Noreste de México. Los principales hallazgos destacan que la práctica de recursos humanos que mayor relevancia tiene es cumplir a tiempo con las expectativas de los colaboradores; además, se observa que la satisfacción laboral tiene un efecto moderador en las variables propuestas. Se concluye que estas prácticas son clave en la implementación de las estrategias de responsabilidad social.

Suggested Citation

  • Sergio Madero-Gómez, 2020. "La satisfacción laboral como efecto moderador entre las prácticas organizacionales de recursos humanos y las líneas estratégicas de responsabilidad social corporativa en México," Estudios Gerenciales, Universidad Icesi, vol. 36(157), pages 391-401, December.
    • Handle: RePEc:col:000129:019076
    DOI: 10.18046/j.estger.2020.157.3790
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    More about this item

    Keywords

    Prácticas de recursos humanos; responsabilidad social empresarial; México.;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • M50 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - General

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