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Caracterización del clima organizacional en hospitales de alta complejidad en Chile

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  • Miguel Alejandro Bustamante-Ubilla

Abstract

El presente estudio tiene por objetivo caracterizar el clima organizacional al interior de 2 hospitales de alta complejidad de Chile, determinando las dimensiones más y menos influyentes. Para su desarrollo se aplicó un cuestionario que consta de 71 variables agrupadas en 14 dimensiones a una muestra de 561 funcionarios. La interpretación de los resultados se realizó a través del análisis del valor prome- dio estandarizado y su confiabilidad ratificada mediante el alfa de Cronbach. A partir de lo anterior, se determinó que las dimensiones que influyen por encima del promedio fueron: identidad, motivación laboral y responsabilidad; en tanto que las dimensiones que muestran un nivel de impacto por debajo del promedio resultaron ser: equipo y distribución de personas y material, administración del conflicto y comunicación

Suggested Citation

  • Miguel Alejandro Bustamante-Ubilla, 2015. "Caracterización del clima organizacional en hospitales de alta complejidad en Chile," Estudios Gerenciales, Universidad Icesi, vol. 31(137), pages 432-440, November.
    • Handle: RePEc:col:000129:014342
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    File URL: http://www.icesi.edu.co/revistas/index.php/estudios_gerenciales/article/view/2133
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    More about this item

    Keywords

    Clima organizacional; Instituciones de salud; Dimensiones;
    All these keywords.

    JEL classification:

    • J53 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Labor-Management Relations; Industrial Jurisprudence
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management

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