Advanced Search
MyIDEAS: Login

Los recursos humanos y la aplicación de modelos de calidad: diferencias entre las empresas mercantiles y las cooperativas de trabajo asociado de Castilla-La Mancha

Contents:

Author Info

  • Felipe Hernández Perlines

    ()
    (Universidad de Castilla-La Mancha)

Registered author(s):

    Abstract

    The substantial changes in the business environment are causing the idea of quality to emerge as one of the most important strategic challenges for companies. Still, however, companies in Castilla-La Mancha, much less worker co-operatives, have not yet discovered quality as a prime competitive tool. In this paper we see how trading companies and worker co-operatives show differences as regards how they conceive quality, and the types of benefits and inconveniences that can be obtained from applying quality models. In the same way, the two differ in their application of human resources practices (such as communication, training, creativity, participation and motivation) depending on whether they have implemented a quality system.

    Download Info

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
    File URL: http://www.ciriec-revistaeconomia.es/banco/08_Hdez_Perlines_45.pdf
    Download Restriction: no

    Bibliographic Info

    Article provided by CIRIEC-España in its journal CIRIEC-España, revista de economía pública, social y cooperativa.

    Volume (Year): (2003)
    Issue (Month): 45 (August)
    Pages: 189-220

    as in new window
    Handle: RePEc:cic:revcir:y:2003:i:45:p:189-220

    Contact details of provider:
    Postal: Av. dels Tarongers, s/n., Despacho 2P21, 46022 Valencia
    Phone: 96 382 84 89 / 96 356 22 48
    Fax: 96 382 84 92
    Email:
    Web page: http://www.ciriec.es/
    More information through EDIRC

    Related research

    Keywords: Mercantile companies; worker co-operatives; Quality; Human resources.;

    Find related papers by JEL classification:

    References

    No references listed on IDEAS
    You can help add them by filling out this form.

    Citations

    Lists

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    Statistics

    Access and download statistics

    Corrections

    When requesting a correction, please mention this item's handle: RePEc:cic:revcir:y:2003:i:45:p:189-220. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Rafael Chaves).

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.