IDEAS home Printed from https://ideas.repec.org/a/bla/popmgt/v30y2021i3p715-724.html
   My bibliography  Save this article

The Knowledge Value Chain: An Operational Perspective

Author

Listed:
  • Cheryl Gaimon
  • Karthik Ramachandran

Abstract

The successful launch of an innovative product or service is driven by an unexplored market opportunity or a technological breakthrough. Oftentimes, however, firms lack the necessary resource capabilities to exploit new market opportunities; alternately, markets may not exist for firms to successfully profit from technological breakthroughs. In other words, firms suffer from performance gaps between their market opportunities and their resource capabilities. In this study, we organize the growing literature on knowledge management to develop the concept of a knowledge value chain, which we characterize as the transformative engine by which a firm can close such performance gaps. In addition to motivating the framework through case studies and placing the existing research literature in knowledge management within this framework, we also identify several directions of future research.

Suggested Citation

  • Cheryl Gaimon & Karthik Ramachandran, 2021. "The Knowledge Value Chain: An Operational Perspective," Production and Operations Management, Production and Operations Management Society, vol. 30(3), pages 715-724, March.
    • Handle: RePEc:bla:popmgt:v:30:y:2021:i:3:p:715-724
    DOI: 10.1111/poms.13312
    as

    Download full text from publisher

    File URL: https://doi.org/10.1111/poms.13312
    Download Restriction: no
    File URL: https://libkey.io/10.1111/poms.13312?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Hau L. Lee & Glen Schmidt, 2017. "Using Value Chains to Enhance Innovation," Production and Operations Management, Production and Operations Management Society, vol. 26(4), pages 617-632, April.
    2. Martine R. Haas, 2006. "Knowledge Gathering, Team Capabilities, and Project Performance in Challenging Work Environments," Management Science, INFORMS, vol. 52(8), pages 1170-1184, August.
    3. Deeds, David L. & Hill, Charles W. L., 1996. "Strategic alliances and the rate of new product development: An empirical study of entrepreneurial biotechnology firms," Journal of Business Venturing, Elsevier, vol. 11(1), pages 41-55, January.
    4. Martine R. Haas & Morten T. Hansen, 2005. "When using knowledge can hurt performance: the value of organizational capabilities in a management consulting company," Strategic Management Journal, Wiley Blackwell, vol. 26(1), pages 1-24, January.
    5. Nadia Bhuiyan & Donald Gerwin & Vince Thomson, 2004. "Simulation of the New Product Development Process for Performance Improvement," Management Science, INFORMS, vol. 50(12), pages 1690-1703, December.
    6. Narayan Ramasubbu & Jennifer Shang & Jerrold H. May & Youxu Tjader & Luis Vargas, 2019. "Task Interdependence and Firm Performance in Outsourced Service Operations," Manufacturing & Service Operations Management, INFORMS, vol. 21(3), pages 658-673, July.
    7. Cohen, Wesley M & Levinthal, Daniel A, 1989. "Innovation and Learning: The Two Faces of R&D," Economic Journal, Royal Economic Society, vol. 99(397), pages 569-596, September.
    8. Hau L. Lee & V. Padmanabhan & Seungjin Whang, 1997. "Information Distortion in a Supply Chain: The Bullwhip Effect," Management Science, INFORMS, vol. 43(4), pages 546-558, April.
    9. Ann Majchrzak & Lynne P. Cooper & Olivia E. Neece, 2004. "Knowledge Reuse for Innovation," Management Science, INFORMS, vol. 50(2), pages 174-188, February.
    10. Manpreet Hora & Dev K. Dutta, 2013. "Entrepreneurial Firms and Downstream Alliance Partnerships: Impact of Portfolio Depth and Scope on Technology Innovation and Commercialization Success," Production and Operations Management, Production and Operations Management Society, vol. 22(6), pages 1389-1400, November.
    11. Peter J. Lane & Michael Lubatkin, 1998. "Relative absorptive capacity and interorganizational learning," Post-Print hal-02311860, HAL.
    12. Konstantinos Grigoriou & Frank T. Rothaermel, 2017. "Organizing for knowledge generation: internal knowledge networks and the contingent effect of external knowledge sourcing," Strategic Management Journal, Wiley Blackwell, vol. 38(2), pages 395-414, February.
    13. Yanhui Wu, 2015. "Organizational Structure and Product Choice in Knowledge-Intensive Firms," Management Science, INFORMS, vol. 61(8), pages 1830-1848, August.
    14. Guillaume Roels & Uday S. Karmarkar & Scott Carr, 2010. "Contracting for Collaborative Services," Management Science, INFORMS, vol. 56(5), pages 849-863, May.
    15. Morris A. Cohen & Hau L. Lee, 2020. "Designing the Right Global Supply Chain Network," Manufacturing & Service Operations Management, INFORMS, vol. 22(1), pages 15-24, January.
    16. Eric von Hippel, 1998. "Economics of Product Development by Users: The Impact of "Sticky" Local Information," Management Science, INFORMS, vol. 44(5), pages 629-644, May.
    17. Daniel Z. Levin & Rob Cross, 2004. "The Strength of Weak Ties You Can Trust: The Mediating Role of Trust in Effective Knowledge Transfer," Management Science, INFORMS, vol. 50(11), pages 1477-1490, November.
    18. Cheryl Gaimon & Gülru F. Özkan & Karen Napoleon, 2011. "Dynamic Resource Capabilities: Managing Workforce Knowledge with a Technology Upgrade," Organization Science, INFORMS, vol. 22(6), pages 1560-1578, December.
    19. Linda Argote & Manpreet Hora, 2017. "Organizational Learning and Management of Technology," Production and Operations Management, Production and Operations Management Society, vol. 26(4), pages 579-590, April.
    20. Shi Chen & Hau Lee, 2017. "Incentive Alignment and Coordination of Project Supply Chains," Management Science, INFORMS, vol. 63(4), pages 1011-1025, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Cheryl Gaimon & Janice Carrillo, 2022. "Successful innovation and the alignment of knowledge workers at the executive, management, and technical specialist levels," Production and Operations Management, Production and Operations Management Society, vol. 31(12), pages 4589-4598, December.
    2. Anne E. Dohmen & Jason R. W. Merrick & Lance W. Saunders & Theodore P. Stank & Thomas J. Goldsby, 2023. "When preemptive risk mitigation is insufficient: The effectiveness of continuity and resilience techniques during COVID‐19," Production and Operations Management, Production and Operations Management Society, vol. 32(5), pages 1529-1549, May.
    3. Kedong Chen & Xiaojin (Jim) Liu & Yuhong Li & Kevin Linderman, 2023. "Government support and cross‐border innovation: The effect of China's innovative city policy on Chinese firms' patenting in the United States," Production and Operations Management, Production and Operations Management Society, vol. 32(6), pages 1793-1811, June.
    4. Nitin Joglekar & Edward G. Anderson & Kyungmin (Brad) Lee & Geoffrey Parker & Ettore Settanni & Jagjit Singh Srai, 2022. "Configuration of digital and physical infrastructure platforms: Private and public perspectives," Production and Operations Management, Production and Operations Management Society, vol. 31(12), pages 4515-4528, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Cheryl Gaimon & Manpreet Hora & Karthik Ramachandran, 2017. "Towards Building Multidisciplinary Knowledge on Management of Technology: An Introduction to the Special Issue," Production and Operations Management, Production and Operations Management Society, vol. 26(4), pages 567-578, April.
    2. Cheryl Gaimon & Janice Carrillo, 2022. "Successful innovation and the alignment of knowledge workers at the executive, management, and technical specialist levels," Production and Operations Management, Production and Operations Management Society, vol. 31(12), pages 4589-4598, December.
    3. Sverre Herstad & Øyvind Pålshaugen & Bernd Ebersberger, 2011. "Industrial Innovation Collaboration in a Capital Region Context," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 2(4), pages 507-532, December.
    4. Martine R. Haas, 2006. "Acquiring and Applying Knowledge in Transnational Teams: The Roles of Cosmopolitans and Locals," Organization Science, INFORMS, vol. 17(3), pages 367-384, June.
    5. Boeker, Warren & Howard, Michael D. & Basu, Sandip & Sahaym, Arvin, 2021. "Interpersonal relationships, digital technologies, and innovation in entrepreneurial ventures," Journal of Business Research, Elsevier, vol. 125(C), pages 495-507.
    6. Ng, Desmond W., 2011. "Thinking Outside the Box: An Absorptive Capacity Approach to the Product Development Process," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 14(3), pages 1-28, September.
    7. Damien Dietsch & Rim Khemiri, 2018. "Impact Of The Use Of Knowledge Obtained Through Informal Exchanges On The Performance Of Innovation Projects: For The Enrichment Of Inbound Open Innovation Practices," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(06), pages 1-35, August.
    8. Mengyang Pan & Aravind Chandrasekaran & James Hill & Manus Rungtusanatham, 2022. "Multidisciplinary R&D project success in small firms: The role of multiproject status and project management experience," Production and Operations Management, Production and Operations Management Society, vol. 31(7), pages 2806-2821, July.
    9. Ding, Xiu-Hao & Huang, Rui-Hua, 2010. "Effects of knowledge spillover on inter-organizational resource sharing decision in collaborative knowledge creation," European Journal of Operational Research, Elsevier, vol. 201(3), pages 949-959, March.
    10. Frank T. Rothaermel & Andrew M. Hess, 2007. "Building Dynamic Capabilities: Innovation Driven by Individual-, Firm-, and Network-Level Effects," Organization Science, INFORMS, vol. 18(6), pages 898-921, December.
    11. Di Stefano, Giada & Gambardella, Alfonso & Verona, Gianmario, 2012. "Technology push and demand pull perspectives in innovation studies: Current findings and future research directions," Research Policy, Elsevier, vol. 41(8), pages 1283-1295.
    12. Kok, Holmer & Faems, Dries & de Faria, Pedro, 2020. "Ties that matter: The impact of alliance partner knowledge recombination novelty on knowledge utilization in R&D alliances," Research Policy, Elsevier, vol. 49(7).
    13. Soh, Pek-Hooi & Subramanian, Annapoornima M., 2014. "When do firms benefit from university–industry R&D collaborations? The implications of firm R&D focus on scientific research and technological recombination," Journal of Business Venturing, Elsevier, vol. 29(6), pages 807-821.
    14. Siachou, Evangelia & Vrontis, Demetris & Trichina, Eleni, 2021. "Can traditional organizations be digitally transformed by themselves? The moderating role of absorptive capacity and strategic interdependence," Journal of Business Research, Elsevier, vol. 124(C), pages 408-421.
    15. Martine R. Haas, 2006. "Knowledge Gathering, Team Capabilities, and Project Performance in Challenging Work Environments," Management Science, INFORMS, vol. 52(8), pages 1170-1184, August.
    16. Linda Argote & Manpreet Hora, 2017. "Organizational Learning and Management of Technology," Production and Operations Management, Production and Operations Management Society, vol. 26(4), pages 579-590, April.
    17. Li, Chia-Ying & Hsieh, Chang-Tseh, 2009. "The impact of knowledge stickiness on knowledge transfer implementation, internalization, and satisfaction for multinational corporations," International Journal of Information Management, Elsevier, vol. 29(6), pages 425-435.
    18. Henri A. Schildt & Markku V.J. Maula & Thomas Keil, 2005. "Explorative and Exploitative Learning from External Corporate Ventures," Entrepreneurship Theory and Practice, , vol. 29(4), pages 493-515, July.
    19. Isaksson, Olov H.D. & Simeth, Markus & Seifert, Ralf W., 2016. "Knowledge spillovers in the supply chain: Evidence from the high tech sectors," Research Policy, Elsevier, vol. 45(3), pages 699-706.
    20. Christoph Grimpe & Katrin Hussinger & Wolfgang Sofka, 2023. "Reaching beyond the acquirer-Target Dyad in M&A – Linkages to External knowledge sources and target firm valuation," DEM Discussion Paper Series 23-01, Department of Economics at the University of Luxembourg.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:popmgt:v:30:y:2021:i:3:p:715-724. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://onlinelibrary.wiley.com/journal/10.1111/(ISSN)1937-5956 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.