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Thinking Outside the Box: An Absorptive Capacity Approach to the Product Development Process

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  • Ng, Desmond W.

Abstract

In high technology markets, the development of new products has received widespread interest among marketing and management scholars. Popular wisdom suggests that a consumer driven approach to the product development process is key to a firm’s competitive success. Organizational learning research however has argued that a narrow focus on customer needs restricts a firm’s ability to search for unconventional product market opportunities. Hence, a greater openness to external ideas that extend beyond the interests of the consumer has been called for. In drawing on concepts of absorptive capacity and strategic alliances, this study develops a conceptual model to examine a firm’s product development process. This conceptual model is examined in the biotechnology industry. Regression analyses show a firm’s absorptive capacity exhibits a positive yet diminishing effect on a firm’s ability to introduce products to the market. Findings also indicate the type of knowledge possessed by a firm yields a distinct moderating effect to the product benefits of alliances.

Suggested Citation

  • Ng, Desmond W., 2011. "Thinking Outside the Box: An Absorptive Capacity Approach to the Product Development Process," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 14(3), pages 1-28, September.
    • Handle: RePEc:ags:ifaamr:114704
    DOI: 10.22004/ag.econ.114704
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