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Going beyond intention: Integrating behavioral expectation into the unified theory of acceptance and use of technology

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  • Likoebe M. Maruping
  • Hillol Bala
  • Viswanath Venkatesh
  • Susan A. Brown

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Suggested Citation

  • Likoebe M. Maruping & Hillol Bala & Viswanath Venkatesh & Susan A. Brown, 2017. "Going beyond intention: Integrating behavioral expectation into the unified theory of acceptance and use of technology," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 68(3), pages 623-637, March.
  • Handle: RePEc:bla:jinfst:v:68:y:2017:i:3:p:623-637
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    Cited by:

    1. Merhi, Mohamed & Hone, Kate & Tarhini, Ali, 2019. "A cross-cultural study of the intention to use mobile banking between Lebanese and British consumers: Extending UTAUT2 with security, privacy and trust," Technology in Society, Elsevier, vol. 59(C).
    2. Min, Hokey, 2019. "Blockchain technology for enhancing supply chain resilience," Business Horizons, Elsevier, vol. 62(1), pages 35-45.
    3. Gulnoza Usmanova & Ashley Gresh & Megan A. Cohen & Young-Mi Kim & Ashish Srivastava & Chandra Shekhar Joshi & Deepak Chandra Bhatt & Rachel Haws & Rajni Wadhwa & Pompy Sridhar & Nupur Bahl & Pratibha , 2020. "Acceptability and Barriers to Use of the ASMAN Provider-Facing Electronic Platform for Peripartum Care in Public Facilities in Madhya Pradesh and Rajasthan, India: A Qualitative Study Using the Techno," IJERPH, MDPI, vol. 17(22), pages 1-21, November.
    4. Jain, Geetika & Kamble, Sachin S. & Ndubisi, Nelson Oly & Shrivastava, Archana & Belhadi, Amine & Venkatesh, Mani, 2022. "Antecedents of Blockchain-Enabled E-commerce Platforms (BEEP) adoption by customers – A study of second-hand small and medium apparel retailers," Journal of Business Research, Elsevier, vol. 149(C), pages 576-588.
    5. Qingyu Zhang & Salman Khan & Safeer Ullah Khan & Ikram Ullah Khan, 2023. "Understanding Blockchain Technology Adoption in Operation and Supply Chain Management of Pakistan: Extending UTAUT Model With Technology Readiness, Technology Affinity and Trust," SAGE Open, , vol. 13(4), pages 21582440231, October.
    6. Daeheon Choi & Chune Young Chung & Thou Seyha & Jason Young, 2020. "Factors Affecting Organizations’ Resistance to the Adoption of Blockchain Technology in Supply Networks," Sustainability, MDPI, vol. 12(21), pages 1-37, October.
    7. Khan, Ikram Ullah, 2022. "How does culture influence digital banking? A comparative study based on the unified model," Technology in Society, Elsevier, vol. 68(C).
    8. Sahut, Jean Michel & Lissillour, Raphael, 2023. "The adoption of remote work platforms after the Covid-19 lockdown: New approach, new evidence," Journal of Business Research, Elsevier, vol. 154(C).
    9. Ira Puspitasari & Alia Firdauzy, 2019. "Characterizing Consumer Behavior in Leveraging Social Media for E-Patient and Health-Related Activities," IJERPH, MDPI, vol. 16(18), pages 1-17, September.
    10. Viswanath Venkatesh, 2022. "Adoption and use of AI tools: a research agenda grounded in UTAUT," Annals of Operations Research, Springer, vol. 308(1), pages 641-652, January.
    11. Magaji Abdullahi Usman & Xinbo Sun, 2022. "Global Pandemic and Entrepreneurial Intention: How Adversity Leads To Entrepreneurship," SAGE Open, , vol. 12(3), pages 21582440221, September.
    12. Pei Yee Chin & Nina Evans & Charles Zhechao Liu & Kim-Kwang Raymond Choo, 2020. "Understanding Factors Influencing Employees’ Consumptive and Contributive Use of Enterprise Social Networks," Information Systems Frontiers, Springer, vol. 22(6), pages 1357-1376, December.
    13. Ammar AL-Ashmori & Shuib Bin Basri & P. D. D. Dominic & Luiz Fernando Capretz & Amgad Muneer & Abdullateef Oluwagbemiga Balogun & Abdul Rehman Gilal & Rao Faizan Ali, 2022. "Classifications of Sustainable Factors in Blockchain Adoption: A Literature Review and Bibliometric Analysis," Sustainability, MDPI, vol. 14(9), pages 1-30, April.
    14. Honghua Han & Jason Xiong & Kexin Zhao, 2022. "Digital inclusion in social media marketing adoption: the role of product suitability in the agriculture sector," Information Systems and e-Business Management, Springer, vol. 20(4), pages 657-683, December.
    15. Stroh, Tim & Mention, Anne-Laure & Duff, Cameron, 2023. "The impact of evolved psychological mechanisms on innovation and adoption: A systematic literature review," Technovation, Elsevier, vol. 125(C).
    16. Guych Nuryyev & Yu-Ping Wang & Jennet Achyldurdyyeva & Bih-Shiaw Jaw & Yi-Shien Yeh & Hsien-Tang Lin & Li-Fan Wu, 2020. "Blockchain Technology Adoption Behavior and Sustainability of the Business in Tourism and Hospitality SMEs: An Empirical Study," Sustainability, MDPI, vol. 12(3), pages 1-21, February.
    17. Christino, Juliana Maria Magalhães & Silva, Thaís Santos & Cardozo, Erico Aurélio Abreu & de Pádua Carrieri, Alexandre & de Paiva Nunes, Patricia, 2019. "Understanding affiliation to cashback programs: An emerging technique in an emerging country," Journal of Retailing and Consumer Services, Elsevier, vol. 47(C), pages 78-86.
    18. Yancong Zhu & Zhenhong Zhao & Jingxian Guo & Yanna Wang & Chengwen Zhang & Jiayu Zheng & Zheng Zou & Wei Liu, 2023. "Understanding Use Intention of mHealth Applications Based on the Unified Theory of Acceptance and Use of Technology 2 (UTAUT-2) Model in China," IJERPH, MDPI, vol. 20(4), pages 1-18, February.
    19. Zhichao Zhou & Yikun Su & Zhizhe Zheng & Yilin Wang, 2022. "Analysis of the Drivers of Highway Construction Companies Adopting Smart Construction Technology," Sustainability, MDPI, vol. 15(1), pages 1-20, December.
    20. Rayburn, Steven W. & Badrinarayanan, Vishag & Anderson, Sidney T. & Gupta, Aditya, 2021. "Continuous techno-training and business-to-business salesperson success: How boosting techno-efficacy enhances sales effort and performance," Journal of Business Research, Elsevier, vol. 133(C), pages 66-78.
    21. Queiroz, Maciel M. & Fosso Wamba, Samuel, 2019. "Blockchain adoption challenges in supply chain: An empirical investigation of the main drivers in India and the USA," International Journal of Information Management, Elsevier, vol. 46(C), pages 70-82.
    22. Hooks, D. & Davis, Z. & Agrawal, V. & Li, Z., 2022. "Exploring factors influencing technology adoption rate at the macro level: A predictive model," Technology in Society, Elsevier, vol. 68(C).
    23. Pei Yee Chin & Nina Evans & Charles Zhechao Liu & Kim-Kwang Raymond Choo, 0. "Understanding Factors Influencing Employees’ Consumptive and Contributive Use of Enterprise Social Networks," Information Systems Frontiers, Springer, vol. 0, pages 1-20.
    24. Evans, Olaniyi, 2018. "Blockchain Technology and the Financial Market: An Empirical Analysis," MPRA Paper 99212, University Library of Munich, Germany.
    25. Zehua Li & Jiaran Niu & Zhenzhou Li & Yukun Chen & Yang Wang & Bin Jiang, 2022. "The Impact of Individual Differences on the Acceptance of Self-Driving Buses: A Case Study of Nanjing, China," Sustainability, MDPI, vol. 14(18), pages 1-14, September.

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