IDEAS home Printed from https://ideas.repec.org/a/aes/amfeco/v19y2017is11p1077.html
   My bibliography  Save this article

From Conformity to Excellence – Study on Quality of Services in Accounting Profession in Romania

Author

Listed:
  • Costin Daniel Avram

    (University of Craiova)

  • Greti Daniela Þogoe

    (Agency for Payments and Intervention for Agriculture, Drobeta Turnu Severin)

  • Alexandru Avram

    (West University of Timiºoara)

Abstract

Professional bodies that manage distinct segments of the accounting profession in Romania, respectively CECCAR, CAFR, CCF and ANEVAR are focused on the public interest and expectations of the business environment. The quality of services specific to accounting profession is primarily aimed at compliance with the ethical and professional standards, without depending only on regulatory and monitoring activities exercised by professional bodies but being determined by the mentality of professionals and their ability to meet customer expectations and assess their future needs. In our research we analysed the evolution of quality classes obtained within each professional body during 2009-2014, by ranking the performance of entities that were submitted to quality audit. Though we found an upward trend for promotion in the higher quality classes, we consider that supervision only seeks the degree of compliance with professional and ethical standards in the field. Competition requirements in the accounting profession in the digital era, together with the globalization of markets and standardization of financial communication at regional and global level, are demanding from the professional accountant far more than compliance with existing standards. To study the potential for shifting from compliance to excellence in the accounting profession we conducted an empirical study using survey as a quantitative research method. The survey results revealed that the vast majority of those surveyed are organized in private offices and do not have quality control procedures and only a small proportion of respondents considered necessary to implement a quality management system. We deepened our researches and identified a compliance of professional standards with the requirements of a quality management system based on PEVA cycle and we concluded that the decisive step from compliance to excellence can be achieved by an effect of size, brought along by the association of professional accountants in small and medium entities and assumption of a quality culture in the companies providing accounting services.

Suggested Citation

  • Costin Daniel Avram & Greti Daniela Þogoe & Alexandru Avram, 2017. "From Conformity to Excellence – Study on Quality of Services in Accounting Profession in Romania," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(S11), pages 1077-1077.
    • Handle: RePEc:aes:amfeco:v:19:y:2017:i:s11:p:1077
    as

    Download full text from publisher

    File URL: http://www.amfiteatrueconomic.ro/temp/Article_2684.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. W. Cheffi & A. Beldi, 2012. "Analysis of managers' use of management accounting," Post-Print hal-00799111, HAL.
    2. Widener, Sally K., 2007. "An empirical analysis of the levers of control framework," Accounting, Organizations and Society, Elsevier, vol. 32(7-8), pages 757-788.
    3. Walid Cheffi, 2012. "An analysis of managers' use of management accounting," Post-Print hal-00803577, HAL.
    4. Domingo Soriano & Gary Castrogiovanni, 2012. "The impact of education, experience and inner circle advisors on SME performance: insights from a study of public development centers," Small Business Economics, Springer, vol. 38(3), pages 333-349, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Barbara Kardos & Katalin Balázsiné Farkas & Richárd Kása & Erzsébet Szász & Iván Bélyácz, 2023. "Ethical Modelling of the Accounting Profession Based on the Value Judgements of Romanian Accounting Professionals," Central European Business Review, Prague University of Economics and Business, vol. 2023(1), pages 21-64.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Dobroszek Justyna & Zarzycka Ewelina & Almasan Alina & Circa Cristina, 2018. "A Comperative Study on Managers’ Assessment of the Selected Properties of Internal Reports," Financial Sciences. Nauki o Finansach, Sciendo, vol. 23(3), pages 46-60, September.
    2. Utz Schäffer & Matthias D. Mahlendorf & Jochen Rehring, 2014. "Does the Interactive Use of Headquarter Performance Measurement Systems in Foreign Subsidiaries Endanger the Potential to Profit from Local Relationships?," Australian Accounting Review, CPA Australia, vol. 24(1), pages 21-38, March.
    3. Chenhall, Robert H. & Hall, Matthew & Smith, David, 2010. "Social capital and management control systems: A study of a non-government organization," Accounting, Organizations and Society, Elsevier, vol. 35(8), pages 737-756, November.
    4. Anja Heinicke, 2018. "Performance measurement systems in small and medium-sized enterprises and family firms: a systematic literature review," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 28(4), pages 457-502, February.
    5. Ramadani, Veland & Rahman, Md. Mizanur & Salamzadeh, Aidin & Rahaman, Md. Saidur & Abazi-Alili, Hyrije, 2022. "Entrepreneurship Education and Graduates' Entrepreneurial Intentions: Does Gender Matter? A Multi-Group Analysis using AMOS," Technological Forecasting and Social Change, Elsevier, vol. 180(C).
    6. Christophe Herriau & Lionel Touchais, 2012. "Changement et système de contrôle : une perspective dynamique," Post-Print hal-01737425, HAL.
    7. D. Pascal & R. Mersland & N. Mori, 2017. "The influence of the CEO’s business education on the performance of hybrid organizations: the case of the global microfinance industry," Small Business Economics, Springer, vol. 49(2), pages 339-354, August.
    8. James T. Mackey & F. Johnny Deng, 2016. "Examining the Role of Management Control Systems in the Creation of an Innovative Culture," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 13(03), pages 1-27, June.
    9. Christina Boedker & Kar Ming Chong, 2022. "The mediating role of accounting controls between supervisors' empowering leadership style and subordinates' creativity and goal productivity," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 62(4), pages 4587-4614, December.
    10. Gérald Naro & Denis Travaillé, 2010. "Construire les stratégies avec le Balanced Scorecard:vers une approche interactive du modèle de Kaplan et Norton," Revue Finance Contrôle Stratégie, revues.org, vol. 13(2), pages 33-66., June.
    11. Hai, Do Phu & Roig-Dobón, Salvador & Sánchez-García, José Luis, 2016. "Innovative governance from public policy unities," Journal of Business Research, Elsevier, vol. 69(4), pages 1524-1528.
    12. Peters, Matt D. & Wieder, Bernhard & Sutton, Steve G. & Wakefield, James, 2016. "Business intelligence systems use in performance measurement capabilities: Implications for enhanced competitive advantage," International Journal of Accounting Information Systems, Elsevier, vol. 21(C), pages 1-17.
    13. Bernard H.J. Verstegen, 2011. "A socio‐economic view on management control," International Journal of Social Economics, Emerald Group Publishing Limited, vol. 38(2), pages 114-127, January.
    14. Dominique Barbelivien, 2014. "La structuration du système de pilotage de la performance au sein d'une ETI la différencie-t-elle de la PME ? Le cas d'une ETI familiale du Grand Ouest," Working Papers hal-00934226, HAL.
    15. Tiina Henttu-Aho, 2018. "The role of rolling forecasting in budgetary control systems: reactive and proactive types of planning," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 29(3), pages 327-360, December.
    16. Kevin Hermanto Tupamahu & Imam Ghozali & P.T. Basuki, 2019. "Lean Management, Competitive Advantage, and Firm Performance: The Role of Management Control Systems (Evidence from Indonesia Manufacturing Firms)," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 8, November.
    17. Tamara Floricic, 2016. "Specialized SMEs in the Hotel Industry and Market Positioning in Croatia (Wyspecjalizowane MSP w przemysle hotelowym oraz pozycjonowanie rynkowe w Chorwacji)," Problemy Zarzadzania, University of Warsaw, Faculty of Management, vol. 14(62), pages 151-171.
    18. Hofmann, Thorsten, 2011. "Balanced Scorecard: Theoretische Konzeption und Anwendung in der Praxis," Research Papers on Marketing Strategy 4/2011, Julius-Maximilians-Universität Würzburg, Lehrstuhl für BWL und Marketing.
    19. Rey-Martí, Andrea & Ribeiro-Soriano, Domingo & Palacios-Marqués, Daniel, 2016. "A bibliometric analysis of social entrepreneurship," Journal of Business Research, Elsevier, vol. 69(5), pages 1651-1655.
    20. Albort-Morant, Gema & Oghazi, Pejvak, 2016. "How useful are incubators for new entrepreneurs?," Journal of Business Research, Elsevier, vol. 69(6), pages 2125-2129.

    More about this item

    Keywords

    conformity; quality; professional body; excellence; quality classes; quality standards.;
    All these keywords.

    JEL classification:

    • M41 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - Accounting
    • M49 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - Other

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aes:amfeco:v:19:y:2017:i:s11:p:1077. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Valentin Dumitru (email available below). General contact details of provider: https://edirc.repec.org/data/aseeero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.