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Implementing a decision support system in the transport process management of a small Slovak transport company

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  • Miroslava Nyulásziová

    (Technical University of Košice, Faculty of Economics, Department of Applied Mathematics and Business Informatics, Němcovej 32, 040 01 Košice, Slovak Republic)

  • Dana Paľová

    (Technical University of Košice, Faculty of Economics, Department of Applied Mathematics and Business Informatics, Němcovej 32, 040 01 Košice, Slovak Republic)

Abstract

It is indisputable that the continuous development of digital technologies influences the business environment. Using information technologies means easier access to a huge amount of business information, which is hard to include in day-to-day decision-making. Traditional data processing methods in business management become inadequate. So, business process management approaches and business data analysis are the tools that could be utilized to optimize processes in a company and to harvest valuable information that can provide a variety of decision-making material for company management. This article deals with the analysis, modeling, and optimization of the transport process, as well as the design of a system for decision support in this process within a small transport company. The research is focused on the development of an innovative decision support system based on a company’s data analysis in order to improve the management of the transport service process.

Suggested Citation

  • Miroslava Nyulásziová & Dana Paľová, 2020. "Implementing a decision support system in the transport process management of a small Slovak transport company," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 16(1), pages 75-106.
    • Handle: RePEc:aae:journl:v:16:y:2020:i:1:p:75-106
    DOI: 10.7341/20201613
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    References listed on IDEAS

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    2. Michael Rosemann & Jan Brocke, 2015. "The Six Core Elements of Business Process Management," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 1, edition 2, pages 105-122, Springer.
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