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Content
December 2003, Volume 52, Issue 7
- 337-340 The relationship between trust and team performance
by Ferda Erdem & Janset Ozen & Nuray Atsan - 341-346 Training for design of experiments
by Jiju Antony & Tzu‐Yao Chou & Sid Ghosh - 347-354 An overview of frequently used performance measures
by Stefan Tangen - 355-357 New directions: revolutionizing learning in the baking industry
by Paul Davis - 358-363 Computerized workplace design using CADWORK heuristics
by U.J. Udosen
November 2003, Volume 52, Issue 6
- 286-289 The impact of leader characteristics on the performance of organizational members: an exploratory study
by Tope Adeyemi‐Bello - 290-296 Work‐related research, education and training in developing countries
by Rabiul Ahasan - 297-309 Enhancing quality in education: application of quality function deployment – an industry perspective
by Sangeeta Sahney & Devinder Kumar Banwet & Sabita Karunes - 310-316 A new mandate for operations managers
by Seyed‐Mahmoud Aghazadeh
September 2003, Volume 52, Issue 5
- 229-233 Optimal trust and teamwork: from groupthink to teamthink
by Ferda Erdem - 234-243 A study of the effect of perceived lecture quality on post‐lecture intentions
by K. Devinder & Biplab Datta - 244-255 An integrated approach to improving the adhesive bond strength of honeycomb composite joints
by A.J. Thomas & J. Antony - 256-261 A simulation of a workflow management system
by Andrew Greasley
July 2003, Volume 52, Issue 4
- 179-183 Skill or diploma? The potential influence of skill‐based pay systems on sources of skills acquisition and degree programs
by R. Eugene Hughes - 184-189 Harvesting and using corporate knowledge
by James Heath - 190-200 Strategic planning for knowledge management implementation in engineering firms
by Ravi Shankar & Singh & Amol Gupta & Rakesh Narain - 201-207 The future of human resource management
by Seyed‐Mahmoud Aghazadeh
June 2003, Volume 52, Issue 3
- 123-128 Who belongs to ergonomics? An examination of the human factors community
by Rabiul Ahasan & Daniel Imbeau - 129-135 Features of organizational culture in manufacturing organizations: a metaphorical analysis
by Ferda Erdem & Cigdem Satir - 136-140 Productivity tools: “horses for courses”
by David McKee - 141-144 One for all: unified messaging comes of age
by Roger Hulme - 145-149 Flexible working patterns using annualised hours
by M. Rodriguez
April 2003, Volume 52, Issue 2
- 68-75 Socio‐technical and ergonomic aspects of industrial technologies
by Rabiul Ahasan & Daniel Imbeau - 76-83 Supply chain collaboration: the key to value creation
by B.S. Sahay - 84-88 Investing for innovation
by Michael Greene - 89-93 A review of improvement methods in manufacturing operations
by Thomas Grünberg - 94-101 TQM modeling of the automobile manufacturing sector: a system dynamics approach
by V.K. Khanna & Prem Vat & Ravi Shankar & B.S. Sahay & Ashwini Gautam
February 2003, Volume 52, Issue 1
- 7-12 Leisure counselling in stress management
by Dean Juniper - 13-19 Web‐based technology in support of construction supply chain networks
by Sherif Mohamed - 20-24 Public sector performance measurement: delivering greater accountability
by Mike Bolton - 25-36 Case study method for new product development in engineer‐to‐order organizations
by Abd Rahman Abdul Rahim & Mohd Shariff Nabi Baksh - 37-42 The European Innovation Scoreboard
by Mike Fletcher
December 2002, Volume 51, Issue 7
- 346-356 The effect of regulatory practices in achieving competitive advantage
by Zoe J. Douglas‐Judson & Zoe J. Radnor - 357-363 The added value of office accommodation to organisational performance
by Hermen Jan van Ree - 364-373 Developing causal relationships for a TQM index for the Indian automobile sector
by V.K. Khanna & Prem Vrat & Ravi Shankar & B.S. Sahay - 374-381 Psychosocial and socio‐economic issues relating to female workers in Bangladesh
by Rabiul Ahasan & Helena Laukkala & Sadia Sadeque
November 2002, Volume 51, Issue 6
- 287-296 A comparison of buffer management systems and associated equipment utilizations
by Lloyd J. Taylor - 297-302 Thermal environment effects on construction workers’ productivity
by Sherif Mohamed & Korb Srinavin - 303-308 Document management: is the time now right?
by Michael Raynes - 309-313 The myth of continuous improvement
by Michael Bolton & John Heap - 314-319 Competence, competency and competencies: performance assessment in organisations
by David R. Moore & Mei‐I Cheng & Andrew R.J. Dainty
September 2002, Volume 51, Issue 5
- 230-239 Performance measurement: a look at some possible dysfunctions
by Arie Halachmi - 240-247 Virtual offices: understanding and managing what you cannot see
by Marilyn M. Helms & Farhad M.E. Raiszadeh - 248-253 Making enterprises Internet ready: e‐business for process industries
by Siriginidi Subba Rao - 254-261 Business continuity planning
by Mick Savage
July 2002, Volume 51, Issue 4
- 175-181 Strenuous tasks in a hot climate – a case study
by Rabiul Ahasan & Golam Mohiuddin & Syed Mohammed Faruquee - 182-190 Control processes for total quality management and quality assurance
by Naceur Jabnoun - 191-196 Supply chain technology
by Alex Dawson - 197-201 Six sigma and lifelong learning
by John Man - 202-208 Risk evaluation and its importance to project implementation
by Alison Mobey & David Parker
June 2002, Volume 51, Issue 3
- 116-120 Psychosocial implications of shift work: a case study
by Rabiul Ahasan & Golam Mohiuddin & Abdul Khaleque - 121-133 Women in the workplace: revisiting the production soldiers, 1939‐1945
by Richard Cardinali - 134-139 Measuring and managing customer value
by George Evans - 140-148 A practical knowledge transfer system: a case study
by Kiran Jude Fernandes & Vinesh Raja
April 2002, Volume 51, Issue 2
- 63-73 Performance measurement and government productivity
by Arie Halachmi - 74-80 Advantages and disadvantages of telecommuting for the individual, organization and society
by Itzhak Harpaz - 81-84 Robust design in new product development process: a neglected methodology in UK manufacturing organizations
by Jiju Antony - 85-90 Just‐in‐time implementation in small and medium enterprises
by N. Rajam Ramaswamy & V. Selladurai & A. Gunasekaran - 91-93 The time for ERP?
by William Payne
February 2002, Volume 51, Issue 1
- 6-8 Design for six sigma: a breakthrough business improvement strategy for achieving competitive advantage
by Jiju Antony - 9-16 Human adaptation to shift work in improving health, safety and productivity – some recommendations
by Rabiul Ahasan - 17-31 Quantitative and qualitative research in the built environment: application of “mixed” research approach
by Dilanthi Amaratunga & David Baldry & Marjan Sarshar & Rita Newton - 32-37 Analyzing alternatives for improvement in supply chain performance
by Ashish Agarwal & Ravi Shankar
December 2001, Volume 50, Issue 7
- 263-268 Workgroup productivity: the implications of African‐Americans’ racial stereotypes for cooperative job designs
by Kenneth Bass & Joseph Tomkiewicz & Tope Adeyemi‐Bello & Cheryl Vaicys - 269-275 A process modelling approach at Xerox of Brazil
by T.R. Belmiro & A.A.D. Pina - 276-285 Cultural influences on organizational processes in international projects: two case studies
by Sui Pheng Low & Yuquan Shi
November 2001, Volume 50, Issue 6
- 222-229 Integrated health care and telemedicine
by Siriginidi Subba Rao - 229-234 Creating innovation
by John Man - 234-240 An exploration of communication channel usage by gender
by Mary R. Lind - 241-244 Paper chase
by Emma Whitehead
September 2001, Volume 50, Issue 5
- 179-189 Process improvement through performance measurement: the balanced scorecard methodology
by Dilanthi Amaratunga & David Baldry & Marjan Sarshar - 189-194 Management decisions for a continuous improvement process in industry using the analytical hierarchy process
by Ashraf W. Labib & Jinesh Shah - 194-197 Industrial engineering in the Czech Republic
by I. Masin & M. Vytlacil - 197-201 Waste management: a missing element in strategic planning
by Richard Cardinali
July 2001, Volume 50, Issue 4
- 131-140 A study of the readiness of precasters for just‐in‐time construction
by Low Sui Pheng & Choong Joo Chuan - 141-149 Teaching the Taguchi method to industrial engineers
by Jiju Antony & Frenie Jiju Antony - 150-154 The impact of leadership style on organizational growth
by Tope Adeyemi‐Bello
June 2001, Volume 50, Issue 3
- 89-94 Visuospatial cognition and the communication of production concepts
by David R. Moore - 95-105 Case study methodology as a means of theory building: performance measurement in facilities management organisations
by Dilanthi Amaratunga & David Baldry - 105-111 Does the future of military logistics lie in outsourcing and privatization? Accountants – the new gatekeepers of war‐time operations
by Richard Cardinali
April 2001, Volume 50, Issue 2
- 51-58 Process optimisation using Taguchi methods of experimental design
by Jiju Antony & Steve Warwood & Kiran Fernandes & Hefin Rowlands - 58-64 Visual perception theories and communicating construction industry concepts
by David R. Moore - 63-68 A model for global manufacturing excellence
by K.C. Ng & Ip Wai Hung
February 2001, Volume 50, Issue 1
- 7-12 Contingent use of stretch goals: considerations of workflow integration and risk deviation
by R. Eugene Hughes - 13-22 Asian management style versus western management theories: a case study in construction project management
by Low Sui Pheng & Christopher H.Y. Leong - 23-30 Continuous observation work sampling and its verification
by Cheng‐pin Ho & Elinor S. Pape
December 2000, Volume 49, Issue 7
- 265-275 Outsourcing implications on companies’ profitability and liquidity: a sample of UK companies
by Ahmad H. Juma’h & Douglas Wood - 275-284 Information systems management positions – a market perspective
by Nansi Shi & David Bennett - 285-293 Quality initiatives in an Indian software organization: a case study
by Ayoob Ahmed Wali & A.D. Gupta & S.G. Deshmukh
November 2000, Volume 49, Issue 6
- 223-228 The cyberknights vs trade unions: determining workplace futures
by Richard Cardinali - 229-241 Analysis of the implementation of ISO 9000 quality assurance systems
by Clara Martínez Fuentes & Francisco Balbastre Benavent & M. Angeles Escribá Moreno & Tomás González Cruz & Manuela Pardo del Val - 242-247 Key ingredients for the effective implementation of statistical process control
by Jiju Antony & Alejandro Balbontin & Tolga Taner
September 2000, Volume 49, Issue 5
- 178-186 Internet service providers in India
by Siriginidi Subba Rao - 187-193 Autonomous work teams: an examination of cultural and structural constraints
by Jasmine Tata - 194-198 Preparing an enterprise for ISO 9000 certification
by Denise Dumke de Medeiros - 198-200 Home‐work
by Lynn Bateman
July 2000, Volume 49, Issue 4
- 134-145 Cross‐cultural influences on quality management systems: two case studies
by Low Sui Pheng & Winifredo M. Alfelor - 145-151 Total quality management programs: a framework proposal
by Roberto Antonio Martins & Jose Carlos de Toledo - 152-155 Supply chain innovation
by Jonathan Franks
June 2000, Volume 49, Issue 3
- 89-99 The critical maintenance issues of the ISO 9000 system: Hong Kong manufacturing industries’ perspective
by Kwai‐Sang Chin & Gary K.K. Poon & Kit‐Fai Pun - 97-104 Relationships between productivity, efficiency, utilization, and quality
by Ibrahim A. Al‐Darrab - 104-107 ANOVA applied to examination scores
by T.P. Hutchinson & E. Chekaluk & D. Cairns - 107-114 A comparative study of alternative approaches to modelling the operations of a small enterprise
by A.C. Lyons & Majeed Nemat & W.B. Rowe
April 2000, Volume 49, Issue 2
- 50-58 Setting stretch targets for driving continuous improvement in construction: analysis of Brazilian and UK practices
by Aguinaldo Santos & James Andrew Powell & Carlos Torres Formoso - 59-62 Using e‐commerce to deliver high productivity
by Michael Fisher - 63-66 Performance measurement
by Charles Parker - 67-70 Customer value management
by Shirley Daniels
February 2000, Volume 49, Issue 1
- 6-10 Project management via earned value
by Michael Raby - 10-14 Task path theory: further pilot study results analysis
by David R. Moore - 14-18 Organizational learning and knowledge managers
by Karen Farr - 18-23 Demystifying the supplier‐customer interface
by William Wrennall - 23-27 Access control by audio‐visual recognition
by Philip Bennett
December 1999, Volume 48, Issue 7
- 250-256 TQM practices in Costa Rican companies
by Sameer Prasad & Jaideep Motwani & Jasmine Tata - 257-260 E‐mail use and abuse
by Charles Parker - 261-263 Delivering BPR via task groups
by Victor Bright - 264-266 Process improvement by poka‐yoke
by Michael Fisher
November 1999, Volume 48, Issue 6
- 211-218 Caught disaster: using the layered systems model as a diagnostic tool for wayward software projects
by Phil Robinson & Martin Ringer - 218-223 The Taguchi loss function
by Thomas Lofthouse - 223-229 Overcoming obstacles to developing effective performance measures
by Gus Manoochehri
September 1999, Volume 48, Issue 5
- 165-169 Managing green productivity: a case study
by R.P. Mohanty & S.G. Deshmukh - 170-175 A reasonable facsimile
by Siriginidi Subba Rao - 176-181 Strategic facility planning (SFP)
by Frank Kerns - 182-185 Information architecture
by Hayley Carter
July 1999, Volume 48, Issue 4
- 123-130 Facilities design for an integrated structure
by William Wrennall - 130-134 The case for CASE
by James Eaton - 134-137 Agile manufacturing
by Sharon Parkinson - 138-141 Using information systems to paint the big picture
by Anthony Dean - 142-146 Continuous improvement improved
by Anne Webster
June 1999, Volume 48, Issue 3
- 81-87 Transforming the German metalworking industry: moves toward numerical flexibility
by David Finegold & Karin Wagner - 88-91 Concurrent engineering
by Martin Jarvis - 92-99 Succeeding with ergonomics in computerized offices
by Mohsen Attaran & Brian D. Wargo - 100-102 Know your customer
by David Limehouse
April 1999, Volume 48, Issue 2
- 46-48 Strategic planning reborn
by Hayley Carter - 49-52 Finding better solutions faster ‐ the issue resolution process
by Alex Barnett - 53-56 Knowledge: the DNA of productivity
by William Wrennall - 57-61 A comparison of MTM and RTM
by C.K. Choi & W.H. Ip
February 1999, Volume 48, Issue 1
- 6-12 Reengineering the lending procedure for small businesses: a case study
by Ashok Kumar & Jaideep Motwani - 13-17 Tolerance requirement general theory: pilot study results analysis
by David R. Moore - 18-20 Creating a knowledge culture
by Eric Banks - 21-24 Reinforcement of core values: a case study at a medium sized electronics manufacturing plant
by Judith A. Johnson & Dianne H.B. Welsh
December 1998, Volume 47, Issue 7
- 238-247 Total quality management: key concepts
by Ronald P. Anjard - 248-250 Competitive intelligence
by Diane White
November 1998, Volume 47, Issue 6
- 197-200 Supporting the balanced scorecard
by Mark Sanger - 201-203 Revisiting the learning organisation
by Simon Evans - 204-212 Performance evaluation using statistical quality control techniques
by Farhat Ali Burney & Ibrahim Al‐Darrab - 213-218 Decision aids for evaluation and selection: the Kordanz approach
by William Wrennall
September 1998, Volume 47, Issue 5
- 160-163 Technology and tourism
by Anna Baines - 164-166 Understanding and adding value
by Andrew Clemmet - 167-171 The strategic use of information systems
by Shirley Daniels - 172-174 Supply chain management
by Nigel Moore - 175-177 Knowledge management
by Helen Gumbley
July 1998, Volume 47, Issue 4
- 117-127 Total productivity management
by Kiyoshi Suito - 128-129 A strategic conversation
by William Wrennall - 130-134 The virtual organisation
by Jonathan Franks - 135-140 Re‐engineering in practice
by Hayley Carter
June 1998, Volume 47, Issue 3
- 79-86 Productivity and work ethics
by Amanda Hamilton‐Attwell - 87-89 Novel ways to deal with seasonal manpower needs
by Rudy Hung - 90-96 BPR ‐ beyond industrial engineering?
by R.P. Mohanty
April 1998, Volume 47, Issue 2
- 41-48 Tolerance requirement general theory and automated task difficulty assessment
by David R. Moore - 49-52 Using information technology to facilitate organisational change
by Anna Baines - 53-55 Dictating customer service
by Andrew Clemmet - 56-58 Closing the deal
by Shirley Daniels
February 1998, Volume 47, Issue 1
- 5-13 Myths and the art of deception in information systems
by Craig Standing - 14-16 Creating a culture of ownership
by Anna Baines - 20-22 The virtual corporation
by Shirley Daniels
December 1997, Volume 46, Issue 7
- 233-245 Government reforms and public productivity: do we have all the answers?
by Arie Halachmi - 246-250 New developments in time compression management
by Kei Chang & Brian H. Kleiner - 251-253 Employee assistance programmes
by Shirley Daniels
November 1997, Volume 46, Issue 6
- 197-201 Designing effective performance appraisal systems
by Deborah F. Boice & Brian H. Kleiner - 202-206 Exploiting organizational knowledge in the learning organization
by Anna Baines - 207-214 Making e‐mail secure
by Shirley Daniels
September 1997, Volume 46, Issue 5
- 154-159 A replication of the amount and equivocality of information processing in organizational work units
by Mary R. Lind - 160-161 Productivity measurement and reporting
by Anna Baines - 162-171 Lockheed Martin Tactical Aircraft Systems: quality survey results
by Richard A. Huff & Victor R. Prybutok & Leon A. Kappelman & Jon Cohen & Larry Beck - 172-174 Creating a twenty‐first century army
by Shirley Daniels
June 1997, Volume 46, Issue 3
- 81-83 Re‐engineering without a safety net
by Anna Baines - 84-89 Management Systems Training Council: the door is now closed
by Graham Briscoe - 90-98 Productivity through data organization
by Phil Gaynard - 99-103 New developments in re‐engineering organizations
by Stephen Campbell & Brian H. Kleiner
April 1997, Volume 46, Issue 2
- 45-48 Defence conversion: surviving (and prospering) in the 1990s
by Thomas S. Sillers & Brian H. Kleiner - 49-51 Productivity improvement
by Anna Baines - 52-57 Back to basics with productivity techniques
by Shirley Daniels - 58-60 The computer‐supported co‐operative work programme
by Andrew Clemmet
February 1997, Volume 46, Issue 1
- 5-8 How to investigate alleged employee theft properly
by Gary Tryon & Brian H. Kleiner - 9-19 Standard data in batch production at Rank Xerox
by D.S. Barrett - 20-24 Simulation in the office
by Tony Proctor - 25-26 End the paper chase
by Anna Baines
December 1996, Volume 45, Issue 7
- 5-8 Understanding the fundamentals for managing change
by R.P. Mohanty & O.P. Yadav - 9-14 Applying re‐engineering
by Ron Anjard - 15-22 Human resource and creativity
by Dean Juniper - 23-26 Global trends in organizational design
by Alexander Nikolenko & Brian H. Kleiner
November 1996, Volume 45, Issue 6
- 5-16 Focus and strategic action in management: using a systemic model of organizational culture to inform managerial actions
by Martin Ringer & Phil Robinson - 17-21 A case study of patient flows using Windows‐based computer simulation
by Brian Lehaney & Harry Kogetsidis & Steve Clarke - 22-29 Test scores of urban and rural bank workers in Nigeria: an analysis of the effect of location on test performance
by P.B. Johnnie
September 1996, Volume 45, Issue 5
- 5-7 Intranets
by Anna Baines - 8-10 Desktop video conferencing
by John Lynch - 11-17 New developments in organizing around markets
by Messan Klouvi & Brian H. Kleiner - 18-20 Last in ‐ first out: now that is redundant
by John Muir - 21-23 Something fishy: tradition, technology and women’s employment
by Helga Drummond & Julia A. Kingstone Hodgson