Advanced Search
MyIDEAS: Login

Management by objectives in European public employment services

Contents:

Author Info

  • Mosley, Hugh
  • Schütz, Holger
  • Breyer, Nicole
Registered author(s):

    Abstract

    This paper surveys and compares national experience with performance management in European public employment services (PES) in the form of ‘management by objectives’ (MBO). Part I of this paper reviews the relevant performance management literature and defines key terms. Part II presents the results of a stocktaking survey of the use of operational objectives, performance indicators, benchmarking and related managerial practices in all 15 EU Member States and Norway. Part III reports the results of a comparative analysis and more in-depth assessment of national experience with management by objectives in Austria, France, Great Britain, and Sweden. Part IV summarizes principal findings and presents main conclusions. Ten of the eighteen PES organizations surveyed were found to use management by objectives: Austria, Denmark, the Flanders regional PES (VDAB) in Belgium, France, Germany, Great Britain, Finland, the Netherlands, Norway, and Sweden. In summary, the impact of MBO-systems depends strongly on design and implementation features. If based on principles of ‘good-practice’, MBO can improve the efficiency and effectiveness of PES operations. -- In diesem Papier wird eine Bestandsaufnahme zu Verbreitung und Praxis der Zielsteuerung (Management by Objectives, MBO) in europäischen Arbeitsverwaltungen vorgelegt. Teil I rekapituliert die relevante Forschungsliteratur und entwirft einen analytischen Bezugsrahmen. In Teil II wird ein empirischer Überblick zur Steuerung mittels Zielen und Indikatoren in europäischen Arbeitsverwaltungen gegeben. Unter 18 Arbeitsverwaltungen sind Zielsteuerungsansätze für die zehn Länder Dänemark, Deutschland, Finnland, Flandern (VDAB), Frankreich, Großbritannien, Niederlande, Norwegen, Österreich, und Schweden nachzuweisen. Teil III vergleicht vertiefend die Managementansätzen in den Arbeitsverwaltungen Österreichs, Großbritanniens, Frankreichs und Schwedens. Für den Erfolg (oder Mißerfolg) der Zielsteuerung sind Design- und Implementationsfaktoren entscheidend. Wenn Prinzipien ‘guter Praxis’ beachtet werden, kann die Effektivität und Effizienz der Arbeitsverwaltung mittels MBO gesteigert werden.

    Download Info

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
    File URL: http://econstor.eu/bitstream/10419/43937/1/333894715.pdf
    Download Restriction: no

    Bibliographic Info

    Paper provided by Social Science Research Center Berlin (WZB) in its series Discussion Papers, Research Unit: Labor Market Policy and Employment with number FS I 01-203.

    as in new window
    Length:
    Date of creation: 2001
    Date of revision:
    Handle: RePEc:zbw:wzblpe:fsi01203

    Contact details of provider:
    Postal: Reichpietschufer 50, 10785 Berlin, Germany
    Phone: ++49 - 30 - 25491 - 0
    Fax: ++49 - 30 - 25491 - 684
    Email:
    Web page: http://www.wzb.eu/
    More information through EDIRC

    Related research

    Keywords:

    References

    No references listed on IDEAS
    You can help add them by filling out this form.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as in new window

    Cited by:
    1. Schütz, Holger, 2003. "Controlling von Arbeitsverwaltungen im internationalen Vergleich," Discussion Papers, Research Unit: Labor Market Policy and Employment SP I 2003-103, Social Science Research Center Berlin (WZB).
    2. Bruttel, Oliver, 2005. "Contracting-out and governance mechanisms in the public employment service," Discussion Papers, Research Unit: Labor Market Policy and Employment SP I 2005-109, Social Science Research Center Berlin (WZB).
    3. Joaquín Gómez Miñambres, 2011. "Make it challenging : motivation through goal setting," Economics Working Papers we1123, Universidad Carlos III, Departamento de Economía.
    4. Straßheim, Holger, 2004. "Power in intercommunal knowledge networks: on the endogenous dynamics of network governance and knowledge creation," Discussion Papers, Research Unit: Innovation and Organization SP III 2004-104, Social Science Research Center Berlin (WZB).
    5. Gómez-Miñambres, Joaquín, 2012. "Motivation through goal setting," Journal of Economic Psychology, Elsevier, vol. 33(6), pages 1223-1239.

    Lists

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    Statistics

    Access and download statistics

    Corrections

    When requesting a correction, please mention this item's handle: RePEc:zbw:wzblpe:fsi01203. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (ZBW - German National Library of Economics).

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.