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Reforming The Public Administration Through E-Government Generalization

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  • Andreea ZAMFIR

    ()
    (Management Faculty, Academy of Economic Studies, Bucharest)

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    Abstract

    The paper outlines the role of e-government as the main action in order to reform Romanian public services. E-government is a critical constituent of the new information and knowledge-based society and in the last few years had an exponential evolution at the European Unions’ level. The findings of this study disclose that e-government is the main action to reform public services. Moreover, an advanced level of e-government services development is needed in order to transform the interactions between public administration and citizens or businesses. The study was conducted by combining a wide variety of sources, such as reports, regulations, and the national experience in developing e-government services. Our conclusion justifies the effort invested in developing e-government and also has relevance for policy making in Romanian public administration.

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    File URL: http://www.confcamp.ase.ro/2009/21.pdf
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    Bibliographic Info

    Paper provided by Research Centre in Public Administration and Public Services, Bucharest, Romania in its series Proceedings of the Fifth "Administration and Public Management" International Conference: "Public Institutions' Capacity to Implement the Administrative Reform Process", Bucharest, June 23-24, 2009 with number 21.

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    Publication status: Published in the Proceedings of the Fifth Administration and Public Management International Conference. Public institutions’ capacity to implement the administrative reform process , Bucharest, June 23-24 2009, pages 210-215
    Handle: RePEc:rom:confca:21

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    Related research

    Keywords: E-Government; Public Administration; Reform; Public Services; Internet.;

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