Strategic Employee Training and Development in Chinese Luxury Hotels
AbstractTraining and development is increasingly important to the international hotel industry, especially in China. This paper examines some Chinese four- and five-star hotels’ training and development (T&D) practices from a Western human resource development (HRD) perspective and compares the results between the Chinese state ownership and Sino-foreign joint ventures using multiple case studies. Results seem to show that the western way of training and development may not necessarily lead to superior training effects in the Chinese context than those used by state-owned hotels. It suggests that a better T&D model for Chinese hotels may emerge by learning the lessons from both kinds of hotels’ good practices.
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Bibliographic InfoPaper provided by University Library of Munich, Germany in its series MPRA Paper with number 25405.
Date of creation: 02 Sep 2005
Date of revision: 12 Feb 2006
Publication status: Published in TOURISMOS: An International Multidisciplinary Refereed Journal of Tourism 1.1(2006): pp. 111-118
training and development; state-owned and joint-venture hotels; China;
Find related papers by JEL classification:
- L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism
- M12 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - Personnel Management; Executives; Executive Compensation
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