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The role of Ombudsman Institutions in Open Government

Author

Listed:
  • Katharina Zuegel
  • Emma Cantera
  • Alessandro Bellantoni

Abstract

Ombudsman institutions (OIs) act as the guardians of citizens’ rights and as a mediator between citizens and the public administration. While the very existence of such institutions is rooted in the notion of open government, the role they can play in promoting openness throughout the public administration has not been adequately recognized or exploited. Based on a survey of 94 OIs, this report examines the role they play in open government policies and practices. It also provides recommendations on how, given their privileged contact with both people and governments, OIs can better promote transparency, integrity, accountability, and stakeholder participation; how their role in national open government strategies and initiatives can be strengthened; and how they can be at the heart of a truly open state.

Suggested Citation

  • Katharina Zuegel & Emma Cantera & Alessandro Bellantoni, 2018. "The role of Ombudsman Institutions in Open Government," OECD Working Papers on Public Governance 29, OECD Publishing.
    • Handle: RePEc:oec:govaaa:29-en
    DOI: 10.1787/7353965f-en
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    Cited by:

    1. Filippo Maria D’Arcangelo & Ilai Levin & Alessia Pagani & Mauro Pisu & Åsa Johansson, 2022. "A framework to decarbonise the economy," OECD Economic Policy Papers 31, OECD Publishing.

    More about this item

    Keywords

    access to information; accountability; ombudsman; open government; open state; participation;
    All these keywords.

    JEL classification:

    • H4 - Public Economics - - Publicly Provided Goods
    • H7 - Public Economics - - State and Local Government; Intergovernmental Relations
    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration
    • K38 - Law and Economics - - Other Substantive Areas of Law - - - Human Rights Law; Gender Law; Animal Rights Law

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