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The mediating role of leader-member exchange: a study of job satisfaction and turnover intentions in temporary work

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  • Flickinger, Miriam
  • Allscher, Marcel
  • Fiedler, Marina

Abstract

This paper focuses on turnover intentions in temporary work. Specifically, we analyse whether job satisfaction and leader-member exchange (LMX) play the same role as antecedents of turnover intentions for both temporary and permanent employees. Results from a total-effects moderation model based on a survey of 593 individuals placed by a temporary work agency suggest that temporary work lessens the impact that high job satisfaction has in terms of reducing turnover intentions. Furthermore, while for permanent employees, high-quality LMX relationships play a central role in the link between job satisfaction and turnover intentions;for temporary employees, job satisfaction is less important in the formation of high-quality LMX relationships. Therefore, we contribute to knowledge on turnover intentions in temporary work by showing that within this context, turnover intentions cannot be directly remedied by high job satisfaction and that temporary work inhibits LMX's reinforcing role in the relationship between job satisfaction and turnover intentions.

Suggested Citation

  • Flickinger, Miriam & Allscher, Marcel & Fiedler, Marina, 2016. "The mediating role of leader-member exchange: a study of job satisfaction and turnover intentions in temporary work," Munich Reprints in Economics 43514, University of Munich, Department of Economics.
    • Handle: RePEc:lmu:muenar:43514
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    Cited by:

    1. Duan, Jinyun & Peluso, Alessandro M. & Yu, Linhan & Pilati, Massimo, 2021. "How employment relationship types influence employee work outcomes: The role of need for status and vigor," Journal of Business Research, Elsevier, vol. 128(C), pages 211-221.
    2. Clotilde Coron, 2022. "The gender-job satisfaction debate in the light of the "gendered organizations"," Post-Print halshs-03808294, HAL.
    3. Pujol-Cols, Lucas J., 2019. "Core self-evaluations, perceived job characteristics and job satisfaction: evidence from two independent samples of highly skilled argentinian workers," Nülan. Deposited Documents 3108, Universidad Nacional de Mar del Plata, Facultad de Ciencias Económicas y Sociales, Centro de Documentación.
    4. Pujol-Cols, Lucas J. & Dabos, Guillermo E., 2019. "Dispositional and situational factors at work: A validation of scales and examination of effects on job satisfaction," Nülan. Deposited Documents 3203, Universidad Nacional de Mar del Plata, Facultad de Ciencias Económicas y Sociales, Centro de Documentación.
    5. Chuanyan Qin & Kunjin Wu & Xiaolang Liu & Shanshi Liu & Wenzhu Lu, 2021. "The Effect of Job Security on Deviant Behaviors in Diverse Employment Workplaces: From the Social Identity Perspective," IJERPH, MDPI, vol. 18(14), pages 1-15, July.
    6. Torka, Nicole & Goedegebure, Ivy, 2017. "Perceived distributive justice and Leader-Member Exchange: An exploration among Dutch and Polish (agency) workers [Wahrgenommene Verteilungsgerechtigkeit und Leader-Member Exchange: Eine Exploratio," Industrielle Beziehungen. Zeitschrift für Arbeit, Organisation und Management, Verlag Barbara Budrich, vol. 24(1), pages 100-123.

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