Engwall, Lars (Department of Business Studies, Uppsala University)
Abstract
In analyzing banks as organizations this paper employs a model which distinguishes between three main actor groups in an organization: providers, personnel and customers. They are linked together by technology through different kinds of actor interface. Through the analysis four organizational issues are identified: flow, technology, allocation and quality. In addition different organizational solutions to handle these issues are discussed.
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Publisher Info
Paper provided by Uppsala University, Department of Business Studies in its series Working Papers with number
1990:8.
Length: 42 pages Date of creation: 18 Apr 2008 Date of revision: Handle: RePEc:hhb:uufewp:9008
Contact details of provider: Postal: Department of Business Studies, Uppsala University, Box 513, SE-751 20 Uppsala, Sweden Web page: http://www.fek.uu.se/
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