Hertz, Susanne () (Dept. of Business Administration, Stockholm School of Economics) Macquet, Monica (Dept. of Business Administration, Stockholm School of Economics)
Abstract
Logistics providers are developing competitive advantage by coordinating different customers logistics solutions. We are presenting some of the basic factors taken into consideration for a TPL firm when coordinating its customers. The possibilities to coordinate are dependent not only on activities of different customers, suppliers and customers´customers but also the attitudes and behavior reflected from their strategies. The dimensions of main importance for coordination are used as a base for finding suitable customer profiles. Finally we are discussing how the logistics providers effectively cope with the dynamic interaction and the network fit between customers.
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Length: 26 pages Date of creation: 20 May 2000 Date of revision:
30 Nov 2001 Handle: RePEc:hhb:hastba:2001_010
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