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How Third party logistics providers create effectiveness and efficiency by coordinating customers´activities an strategies

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Author Info

  • Hertz, Susanne

    (Dept. of Business Administration, Stockholm School of Economics)

  • Macquet, Monica

    (Dept. of Business Administration, Stockholm School of Economics)

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    Abstract

    Logistics providers are developing competitive advantage by coordinating different customers logistics solutions. We are presenting some of the basic factors taken into consideration for a TPL firm when coordinating its customers. The possibilities to coordinate are dependent not only on activities of different customers, suppliers and customers´customers but also the attitudes and behavior reflected from their strategies. The dimensions of main importance for coordination are used as a base for finding suitable customer profiles. Finally we are discussing how the logistics providers effectively cope with the dynamic interaction and the network fit between customers.

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    File URL: http://swoba.hhs.se/hastba/papers/hastba2001_010.pdf
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    Bibliographic Info

    Paper provided by Stockholm School of Economics in its series Working Paper Series in Business Administration with number 2001:10.

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    Length: 26 pages
    Date of creation: 20 May 2000
    Date of revision: 30 Nov 2001
    Handle: RePEc:hhb:hastba:2001_010

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    Postal: The Economic Research Institute, Stockholm School of Economics, P.O. Box 6501, SE 113 83 Stockholm, Sweden
    Phone: +46-(0)8-736 90 00
    Fax: +46-(0)8-31 01 57
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    Web page: http://www.hhs.se/
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    Related research

    Keywords: Customer coordination; Third party logistics providers (TPLs); Networks;

    This paper has been announced in the following NEP Reports:

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