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Is customer relation management responsible?
[LE "MANAGEMENT DE LA RELATION CLIENT" est-il un management responsable ?]

Author

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  • Yves Livian

    (Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon)

  • A.G. Knorst

Abstract

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Suggested Citation

  • Yves Livian & A.G. Knorst, 2018. "Is customer relation management responsible? [LE "MANAGEMENT DE LA RELATION CLIENT" est-il un management responsable ?]," Post-Print halshs-01774832, HAL.
    • Handle: RePEc:hal:journl:halshs-01774832
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-01774832
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    References listed on IDEAS

    as
    1. Françoise Quairel & Michel Capron, 2004. "Mythes et réalités de l'entreprise responsable," Post-Print halshs-00150863, HAL.
    2. Jean-Jacques Nillès, 2001. "Pour une approche pragmatique de l'éthique dans la vente," Post-Print halshs-02920297, HAL.
    3. Samuel Mercier, 2004. "L'Ethique dans les entreprises," Post-Print hal-00156446, HAL.
    Full references (including those not matched with items on IDEAS)

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