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Surcharge informationnelle, urgence et TIC. L'effet temporel des technologies de l'information

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  • Henri Isaac

    ()
    (DRM - Dauphine Recherches en Management - CNRS : UMR7088 - Université Paris Dauphine - Paris IX)

  • Michel Kalika

    (DRM - Dauphine Recherches en Management - CNRS : UMR7088 - Université Paris Dauphine - Paris IX)

  • Eric Campoy

    (DRM - Dauphine Recherches en Management - CNRS : UMR7088 - Université Paris Dauphine - Paris IX)

Abstract

La présente recherche s'intéresse à la contribution des TIC au développement du sentiment d'urgence dans les entreprises et à son lien avec les notions de surcharge informationnelle et de surcharge d'activité. Si la notion de surcharge informationnelle n'est pas nouvelle en soi, sa dimension temporelle a été peu étudiée. La généralisation des TIC dans le travail quotidien des salariés recompose l'espace-temps du travail. Peu de recherches ont tenté d'analyser le niveau individuel de la surcharge informationnelle, concept qui s'est enrichi d'une dimension communicationnelle avec les TIC. La recherche s'appuie sur une analyse empirique longitudinale de cinq ans sur un échantillon de plus de 12 000 salariés. Les résultats montrent que la perception de la surcharge d'information, de la surcharge d'activité, d'urgence est croissante sur la période 2001-2005. De plus, ces variables sont corrélées. Un modèle d'équations structurelles indique que la suractivité est déterminée par la surinformation, l'urgence et, à un degré moindre, par les TIC.

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Bibliographic Info

Paper provided by HAL in its series Post-Print with number halshs-00155119.

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Date of creation: 2007
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Publication status: Published, revue Management & Avenir, 2007, 12, 153-172
Handle: RePEc:hal:journl:halshs-00155119

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Related research

Keywords: surcharge informationnelle; TIC; surcharge cognitive; temps;

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Cited by:
  1. De La Rupelle, Géraldine & Kalika, Michel, 2010. "Variables d’influence de l’utilisation la messagerie électronique sur la relation hiérarchique : motivation, contrôle et accessibilité," Economics Papers from University Paris Dauphine 123456789/7979, Paris Dauphine University.
  2. Adrot, Anouck, 2011. "Crisis response, organizational improvisation and the dispassionate communicative genre during the 2003 French heat wave," Economics Papers from University Paris Dauphine 123456789/7969, Paris Dauphine University.
  3. Mourmant, Gaëtan & Kalika, Michel, 2009. ""L’enfer c’est les autres". Surcharge informationnelle, choix du média de communication et introversion/extraversion," Economics Papers from University Paris Dauphine 123456789/9244, Paris Dauphine University.
  4. De La Rupelle, Géraldine & Fray, Anne-Marie & Kalika, Michel, 2011. "La messagerie électronique, piment de la relation managériale ?," Economics Papers from University Paris Dauphine 123456789/7967, Paris Dauphine University.

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