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Public service logic and the creation of value propositions through framing

Author

Listed:
  • Maria Taivalsaari Røhnebæk
  • Valérie François

    (LUMEN - Lille University Management Lab - ULR 4999 - Université de Lille)

  • Norbert Kiss
  • Alberto Peralta
  • Luis Rubalcaba
  • Kirsty Strokosch
  • Edwina Yida Zhu

Abstract

This paper aims to contribute to the scholarly debate on public service logic (PSL) by deepening the understanding of how value propositions are created and altered. The PSL literature has so far suggested that value propositions are central to the value creation process, but there is scant understanding of how value propositions are created and adapted to citizens’ needs. The paper contributes by showing how the creation and alteration of value propositions takes place through framing and reframing processes, and it explores how the concept of framing can further advance PSL.
(This abstract was borrowed from another version of this item.)

Suggested Citation

  • Maria Taivalsaari Røhnebæk & Valérie François & Norbert Kiss & Alberto Peralta & Luis Rubalcaba & Kirsty Strokosch & Edwina Yida Zhu, 2022. "Public service logic and the creation of value propositions through framing," Post-Print hal-04467750, HAL.
    • Handle: RePEc:hal:journl:hal-04467750
    DOI: 10.1080/14719037.2022.2095002
    as

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